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Flexed Reviews

4.8 Rating 951 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really happy with the service I have been given. I love my new car. Less than 48 hours from applying to delivery. I was amazed. Shawn and Sarah have been so professional, direct and honest with me. It couldn’t have been any easier. Thank you so much xx”

Posted 5 months ago

Hello Joanne, Thank you so much for writing such a kind review! We're very glad to have you on board and equally as happy to learn that you have enjoyed your experience with us. If there's anything else you need, please don't hesitate to contact us directly. Kind Regards, Mark

Posted 5 months ago

“very quick and spotless car”

Posted 5 months ago

Hello Tommaso, Thank you for taking the time to leave a review, glad to hear you've enjoyed our service :) Kind Regards, Mark

Posted 5 months ago

“Ease of use is brilliant!”

Posted 6 months ago

Hello there! Thanks for writing a 5-star review, hope you enjoy the car! Kind Regards, Mark

Posted 5 months ago

“The warmth and enthusiasm of the team is infectious. We spoke to several companies before finding Flexed and were left nonplussed. As soon as I spoke to Simon and Sarah, I knew I was in safe hands. Definitely a five star experience.”

Posted 6 months ago

Hello Mathew, Thank you for writing such a kind review, your comments have been passed onto Sarah and Simon and we hope you enjoy the new car! Kind Regards, Mark

Posted 5 months ago

“quick response from the team and the process was very smooth. Car was delivered on time.”

Posted 6 months ago

Hello Chan, Thanks for the kind review - glad you enjoyed our service! Kind Regards, Mark

Posted 6 months ago

“Very efficient & professional. Being able to do everything online/by email was excellent. The drivers who dropped the car off were very polite & engaging.”

Posted 7 months ago

Hello Clare, Thanks for taking the time to leave a review, glad to learn that you've enjoyed your recent experience with us! Should you need anything else from us in the near future, please don't hesitate to give us a call. Kind Regards, Mark

Posted 7 months ago

“overall the service is good however we can do with less repetitive tasks (such as asking for my details to be reconfirmed when i am a returning customer). the car delivered was dirty and had more scratches (that were also noted by the delivery driver). somewhat surprised for such a new car although it was delivered to me with 1500 miles already logged in”

Posted 7 months ago

Hello Ziad! Glad to have you back on board with us and thank you for taking the time to leave honest feedback about our service. As our leases involve a credit check, the sensitive data stored is removed after each contract and you will need to resubmit this information when taking a new lease just in case anything has changed. However, have taken your feedback onboard and will look at options to make our re-hiring process easier. In terms of the condition of the car, that isn't our usual standard of service and I have referred your comments to fleet who will shortly be in contact to offer a resolution for these issues. Kind Regards, Mark

Posted 7 months ago

“Awesome experience, very good service by Tom and Sarah. They made the process easy.”

Posted 7 months ago

Hello Tania, Thanks for the awesome review - I've passed your kind comments onto both Tom and Sarah!! Kind Regards, Mark

Posted 7 months ago

“I’m so happy with this company’s service. It’s one of the best customer experiences I’ve had in years. Shawn, Mark, Sarah and the rest of the team have all been friendly, professional, patient with my many questions, and I’m happy that I’ve got a vehicle solution that is reasonably priced meets my needs. Highly recommended.”

Posted 7 months ago

Hello Natalie! Wow - thank you so much for the kind comments, I've passed them back onto our team and we're extremely delighted to have you onboard with us. We have a refer-a-friend scheme running where if you do recommend someone to us you will be entitled to a £50 credit on your account! I'll arrange for your account manager to send you details about this, but if you need anything from us in the meantime, please don't hesitate to get in touch. Kind Regards, Mark

Posted 7 months ago

“Such an excellent service. I had read some of the reviews after organising the lease and was quite nervous but I cannot fault the service that I received from Flexed. The car was wonderful, communication always very timely and reassuring. Definitely a situation where you shouldn't believe all the negative reviews. Such a pleasant experience and really helped us out. Thanks very much.”

Posted 7 months ago

Hello Wahida, Thank you for taking the time to leave such a kind comment about your recent experience with us - we really appreciate the 5-star review! If there's anything at all that we can assist with in the near future, please do let us know and we'll gladly help where we can. Kind Regards, Mark

Posted 7 months ago

“We decided on a Monday morning to lease a car and contacted three companies. A quick response with prices came from Flexed. We verbally agreed lease on a car that afternoon, we submitted all required paperwork and the car was with us on the Wednesday afternoon.”

Posted 7 months ago

Hello Clive! Thank you for taking the time to review your recent experience with us, glad to learn you've enjoyed it and extremely happy to have you on board! If there's anything else we can help with, please do let us know :) Kind Regards, Mark

Posted 7 months ago

“The service was really smooth from initial enquiry to the delivery of the car. After looking into standard car hire, I was shocked at how expensive the quotes were. Flexed were by far the cheaper option for a great nearly new car. Really recommend this company!!”

Posted 8 months ago

Hello Vicki! Thank you so much for the kind review, glad to learn you've enjoyed your experience with us and your new car! Should you need anything further from us - please feel free to get in touch and we'll gladly assist where we can. Kind Regards, Mark

Posted 7 months ago

“Tom Holland and Sarah Walker made the process of hiring a car short term so simple. I am a returning customer and would not go anywhere else.”

Posted 8 months ago

Hello Anna! Thank you so much for the kind review, we're glad to have you back on board! If there's anything else we can help with, please do let us know :) Kind Regards, Mark

Posted 8 months ago

“We moved to the UK from the USA at the end of December 2020 and we have used Flexed ever since then. We have always received excellent service from Flexed and would highly recommend them. Their collection and delivery service has always been extremely reliable and their cars have always been impeccably prepared beforehand.”

Posted 8 months ago

Hello Brian, Thank you so much for the kind words, we're so glad to have you on board with us and very happy to learn you've enjoyed our service since 2020! If there is anything at all that can help you with in the future, please do let us know :) Kind Regards, Mark

Posted 8 months ago

“Great customer service from this company. I had the pleasure of dealing with Tilly and Simon whom I have to say were very pleasant, professional and understanding throughout. Great choice of vehicles too. If you are looking to lease a car with great customer service then look no further than Flexed. Highly recommended. Thanks again guys!”

Posted 8 months ago

Hello Zahra! Thank you so much for the kind review, I've passed your comments directly onto Tilly and Simon :) Hope you enjoy the new car and if there's anything we can help with during your lease, please do let us know. Kind Regards, Mark

Posted 8 months ago

“I can't recommend Flexed highly enough. The whole process was seamless from the initial contact with Shawn who helped to understand what we needed and was very knowledgeable about the options, through to Sarah who efficiently organised all the insurance and paperwork, and finally to the gents to delivered the car. An efficient, competent, friendly team - a brilliant experience for us in organising a short-term lease.”

Posted 8 months ago

Hi Mitchell, Thank you so much for the 5-star review, I've passed your kind comments onto Shawn and Sarah directly and we're absolutely ecstatic to have you on board with us. If there is anything at all that we can help with during your lease, please do let us know and we'll be happy to assist wherever we can. Kind Regards, Mark

Posted 8 months ago

“Easy process managed by good knowledgeable people”

Posted 9 months ago

Hello Alistair! Glad to learn you've enjoyed your recent experience with us - hope you enjoy the new car! Kind Regards, Mark

Posted 8 months ago

“The process was very simple from start to finish, and Tom and Sarah were absolutely fantastic to deal with throughout 👍👍.”

Posted 9 months ago

Hello Patrick! Thanks for the 5-star review, I've passed your kind words onto Tom and Sarah directly! Hope you enjoy the new car! :) Kind Regards, Mark

Posted 8 months ago

“amazing service by all involved and they make short term car leasing so smooth - I highly recommend them above all”

Posted 9 months ago

Hello Haytham! Thanks for the kind review - - glad you enjoyed our service! If there's anything else you need from us, please do let us know. Kind Regards, Mark

Posted 9 months ago

“The whole ordering experience was made super easy by great service from Mark, Richard and Sarah. Nothing was too much trouble for them and they replied to queries very quickly. Would definitely use this company again.”

Posted 9 months ago

Hello Rena! That's very kind of you to say! :) Glad you enjoyed our service and if there's anything else we can help you with, please do let us know. Kind Regards, Mark

Posted 9 months ago

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Flexed is rated 4.8 based on 951 reviews