Flava Reviews

Name: Flava
Rating: 4.50

4.5 Rating 7,530 Reviews

87 %

of reviewers recommend Flava

Company Reviews

Metrics

4.5

Based on 7,530 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0370 7779957

Email:

info@flava.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst company I've ever used inside my parcel all the washing powders was all over my food some of the food was opened. Wrong items in there emailed them no answer very poor food. PLEASE DO NOT USE THIS COMPANY.”

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Posted 2 years ago

“package didn't arrive , customer care just ignore any request for help advising we will get back to you ... they never do .will have to cancel payments via the bank due to no help from flava”

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Posted 2 years ago

“Did not pay me for my review !!!”

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Posted 2 years ago

“Sold me out of date food, i will report you to Trading Standards!”

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Posted 2 years ago

“Went to small claims and won! These thiefs stole over £500 from me and I got it back. Never will I use flava or yes catalogue again”

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Posted 2 years ago

“You cheeky bastards have taken £29.99 off my bank card i didnt even place a order never opened up a flava account yet had to put in bank details to look thro your site my bank gave me back the money yesterday only to just wake up amd you idiots have taken it out again i have no accounts with you twats if you dont stop i will get the police involved and get a solicator i wnat my money refunded now or you will be in trouble”

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Posted 2 years ago

“Approved food is much better”

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Posted 2 years ago

“Still waiting for my money for the review i left”

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Posted 2 years ago

“I have an email confit cancelled account yet they are taking my money from my bank account . As with other comments I have read I get no response from the company other than a conversation over the phone with a chap who says I did not have an account and therefore a company is using my card details and their name . Bank on the case !!”

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Posted 2 years ago

“£30 a month to look through the website? They are not Amazone!”

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Posted 2 years ago

“Absolutely Disgusted I only registered with Flavva. They have taken money out of my account without any permission whatsoever. I haven’t even looked on the site alone made an order. I’m tamping and disgusted. How can they treat people like this. I have emailed all day for my money back but they have completely ignored me.”

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Posted 2 years ago

“Poor customer service, I forgot to put the £10 off code in before I ordered, the refused to help, I have now cancelled the orders and closed my account, not impressed with them. 👎👎”

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Posted 2 years ago

“Ordered on the Monday and my delivery come on the Tuesday very fast and great food”

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Posted 2 years ago

“Did nt pay me for my reviews”

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Posted 2 years ago

“It's a Fraud”

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Posted 2 years ago

“Whats the point if you dont deliver to my area you gave me a 10 voucher but i dont get anything”

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Posted 2 years ago

“Not happy at all ordered on the 24th may it states delivery 3-5 days and will receive text from dpd on day of delivery so Monday 31 may got I touch to ask where it was tried to tell me company tried to deliver so re delivery for today 4th June still no delivery check tracking all that tells you is they haven’t received it yet so nearly two weeks later they haven’t received it something fishy going on . But flava have taken two payments one of £14 one at £10 still waiting for reply from company if my money isn’t paid back by Monday I will instruct bank to cancel any more payments. This is a rubbish service will not use again quickly take payments for goods that don’t get delivered”

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Posted 2 years ago

“The food is out of date”

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Posted 2 years ago

“For a start I am not a customer and I have never used your services before yet at 2:41am I noticed that you have taken a payment from my bank account for the sum of £29.99 and I have not been able to contact you about this. Please can you contact me as soon as possible to resolve this issue as I am going to have no money to live on. Why have you done this to me and how do you expect me to live without food or any household benefits etc.”

Helpful Report

Posted 2 years ago

“I was pretty nervous about flava but I spoke to the staff they were helpful and my box of groceries arrived today just right as my grandchildren came to visit it as packed extremely well and I was very happy with groceries will def order again”

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Posted 2 years ago

Flava is rated 4.5 based on 7,530 reviews