Flava Reviews

Name: Flava
Rating: 4.50

4.5 Rating 7,530 Reviews

87 %

of reviewers recommend Flava

Company Reviews

Metrics

4.5

Based on 7,530 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0370 7779957

Email:

info@flava.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my money for the review i left”

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Posted 2 years ago

“Not happy at all ordered on the 24th may it states delivery 3-5 days and will receive text from dpd on day of delivery so Monday 31 may got I touch to ask where it was tried to tell me company tried to deliver so re delivery for today 4th June still no delivery check tracking all that tells you is they haven’t received it yet so nearly two weeks later they haven’t received it something fishy going on . But flava have taken two payments one of £14 one at £10 still waiting for reply from company if my money isn’t paid back by Monday I will instruct bank to cancel any more payments. This is a rubbish service will not use again quickly take payments for goods that don’t get delivered”

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Posted 2 years ago

“Claim your membership fee back plus compensation. Message me”

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Posted 2 years ago

“DID NOT PAY ME FOR MY REVIEW. AVOID”

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Posted 2 years ago

“You are boasting about charging no fees no late charges. I quote absolutely nothing. But I've just nearly joined and see after the initial first month it's 29.99 per month on top of what my bills would be? Very sly I'd say. Read everything is my advice!!!”

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Posted 2 years ago

“I had 30 pound taken from my account today and I haven’t even ordered anything from this site l!!!”

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Posted 3 years ago

“Fed up as login never works”

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Posted 3 years ago

“Always send me emails. I try log in. Fed up as login never works. Stop sending me emails if I can't use the service.”

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Posted 3 years ago

“Items arrived damaged and missing refund given money taken with no explanation complained money refunded 5 days later will not be using again can buy better from all supermarkets.”

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Posted 3 years ago

“Haven't used the site. Created an account and changed my mind. They took 14.99 from my account”

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Posted 3 years ago

“my email address was not given by myself if someone has used it this is fraud Permanently messaging me even though I have rung you days ago still won't leave me alone Harassment i call it Go Away”

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Posted 3 years ago

“have been billed 14.99 even though I didn't place an order nor did I sign up to any subscription, literally taking food out of my kids mouths. I'm absolutely noutraged DO NOT USE THIS WEBSITE!! DONT EVEN REGISTER otherwise you'll be charged for nothing as well”

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Posted 3 years ago

“Reported to Trading Standards for false advertising takijg advantage of vulnerable people”

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Posted 3 years ago

“I cannot access the site. It will not recognise my password. It will not recognise the new password customer service gave me. Everything custoner services has told me to do to remedy it hasn't worked. Now they cannot be even bothered to my messages saying I still cannot login. All this started to happen after I submitted my card details for trial?”

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Posted 4 years ago

“Food is very expensive and I closed my account in January and they are still taking £4.99 from my credit Card which means £12 over limit fee”

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Posted 4 years ago

“I opened an account 3 weeks ago,filled up my basket but didn't checkout.After 2 weeks Flava started taking £4.99 payments from my bank account for a monthly subscription account that I didn't open,the account had a free 30 day trial anyway so no payments were due anyway! I contacted CS who agreed to refund but they haven't.The payment was processed leaving me overdrawn”

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Posted 4 years ago

“Didn't even order anything after signing up. I signed up 2 days ago just to look and they have sold my number. In 2 days I have had a total of 43 spam messages trying to get me to click links. I can't block any of them as they don't have a number attached. I have had my number about 10 years and can count on one hand how many spam messages I had gotten before this.”

Helpful Report

Posted 1 year ago

Thank you so much for your detailed review of your experience with Flava, J. We are so sorry to hear that you didn't even get the chance to order anything and that this has caused you to receive 43 spam messages. You can remove yourself from receiving marketing emails and texts by logging into your account and updating your |settings. Alternatively, please contact our customer service team and we will be more than happy to remove you from the marketing. I hope this helps and if you have any further queries, please do not hesitate to get back in touch. Thanks Flava Team

Posted 1 year ago

“Taken my money and not has any order left me overdrawn I am a struggling single mother”

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Posted 1 year ago

“Another scam from misson mill”

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Posted 1 year ago

“Flava took £29.99 from my account and again £7.99 last month without ordered anything . Today 31 December 2021 you have taken £7.99 from my account again why? I don't understand . Can you please explain ?”

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Posted 2 years ago

Flava is rated 4.5 based on 7,530 reviews