Fish4dogs Ltd Reviews

Name: Fish4dogs Ltd
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.81

4.8 Rating 16,084 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 16,084 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 23rd April 2024

Mrs Michelle Maddox

Fish4dogs Ltd 5 star review on 21st April 2024

Julie Burdon

Fish4dogs Ltd 5 star review on 14th April 2024

Mr Mark Stevenson-Bramley

Fish4dogs Ltd 5 star review on 9th April 2024

Mr Martyn Burchall

Fish4dogs Ltd 5 star review on 8th April 2024

Mrs Jen Marsh

986

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 weeks have passed and still not received!!!”

Helpful Report

Posted 1 year ago

“Disappointed as too much liquid, so for the amount of actual fish in that tiny tin it works out extremely expensive.”

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Posted 1 year ago

“My puppy must be a fussy eater as he would not touch the samples of food and I gave the rest of the samples to a work colleague for their dog”

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Posted 1 year ago

“My dog was not interested in these at all, to hard for her to eat, gave them to my neighbour, for her dogs and they didn't like it either, nor did her cat”

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Posted 1 year ago

“Never received mine. I wrote it on the Facebook page and customer service told me to ring up. I can't be asked to. I ordered it, took money and not received it.”

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Posted 1 year ago

“I didn’t get the fish tiddlers on our last order but got sea jerky squares which already had”

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Posted 1 year ago

“I have ordered these before as well as the banana ones. This time one package arrived with the treats broken inside the sealed package, quite disappointing as most of the packet was thrown away but this is the first time they have arrived like that normally they are perfect.”

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Posted 1 year ago

“Looked like rabbit pellets and all four dogs wouldn't touch them thanks for the trail packets very affordable gave to wildlife.”

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Posted 1 year ago

“My dog was a little bored with his previous food. He ate it but was indifferent. Fosh4dogs had come recommended so we thought it was a worthwhile switch. Unfortunately he hates it. Won’t touch it. Money down the drain. He eats anything else. Just not this stuff.”

Helpful Report

Posted 1 year ago

“Basically turned her nose up and wouldn’t eat it. Cat food no problem!”

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Posted 1 year ago

“I haven’t received my order?? It’s been over a month. Someone please contact me to advise where my order is. Thanks”

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Posted 1 year ago

“Cant review it when the delivery driver went to the wrong house and didn't deliver!!!!”

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Posted 1 year ago

“Very disappointed in these Fish Knots. I am a regular purchaser of these, 4 large bags a time. You always get a few that have broken in half, but I am on my second bag and so far have found they have both been full of broken in half knots. If I wanted smaller portions I would by smaller ones.”

Helpful Report

Posted 1 year ago

“THIS FOOD IS NO LONGER THE PREMIUM QUALITY THAT IT ONCE WAS. After 12 loyal years my 12 year old very active and healthy Vizsla, who has been fed exclusively on Fish4Dogs his entire life (all 3 flavours) has started refusing his food. Mixing it with flavour enhancers didn’t help and he was losing weight fast. We assumed that perhaps he was ill as despite being a very fit and active dog, he is 12 now. All investigations show him to be in perfect health, his weight loss is just down to him refusing this food. I looked at the recipe and the fish content is nothing like what it was when we first started buying this food all those years ago. Plus the texture and smell is different too. I don’t know if we’ve been sent out of date food / a bad batch or the recipe has changed yet again but we needed to act fast and find a food my dog would eat. A sample from a competitor was wolfed down with no hesitation and as we didn’t have the luxury of a slow introduction to a new food over a couple of weeks (he refused to eat the Fish4Dogs food if it was mixed with anything at all), we had to make an immediate switch to a competitor brand as he was losing weight fast. We nervously watched for his reaction but stomach (and poos) are 100% fine and he is a happy dog again. He is back on a food that contains over 50% fish (like Fish4Dogs used to be when it was still a premium quality food). I am very disappointed that after 12 loyal years, Fish4Dogs suggested it was just the one flavour my dog had gone off when, if they looked at our order history, they would see that we have used all the flavours. They were not interested in considering whether it was a bad batch we had been sent last, or that there might be a quality control issue. We’ve made the switch to Kippers, which has a very similar ingredients list but with a higher fish content. We would never consider switching a 12 year old dog’s food so suddenly, after being fed on the same food his entire life, if the situation wasn’t so bad. Fish4Dogs please consider that you might have a quality control / recipe issue as a dog doesn’t just suddenly refuse to eat the food he has eaten his entire life.”

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Posted 1 year ago

“I would love to give this a good review but as I have never received it I am very disappointed. Please re send or refund”

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Posted 2 years ago

“Well your delivery is not always on time still waiting for an email to let me know that my order is on it's way, the last time I ordered it took a while before I got my order very disappointed with your service, now that is 4 days since you had my order and still nothing to say it is on it's way”

Helpful Report

Posted 2 years ago

“Not for me! I’ve used fish4 dogs since I got my puppy 8 years ago - and used no other food or treats. However I can’t use these - they make my hands smell dreadful when I try to give them to my and therefore they stay in the box. My dog is not that keen either. A very expensive waste of money unfortunately”

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Posted 2 years ago

“I did not recieve”

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Posted 2 years ago

“quality of food wasn’t a problem but the delivery i experienced this time was not great had to chase for my order several times then finally my order arrived with item missing. This time was not happy with the service.”

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Posted 2 years ago

“I placed this order on the 18th January and still not received it.”

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Posted 2 years ago

Fish4dogs Ltd is rated 4.8 based on 16,084 reviews