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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service from the team.”

Posted 2 years ago

Thank you Shane!👏 We hope the latest addition is looking after you! Happy Motoring, FVL

Posted 2 years ago

“They got me a deal I couldn’t get anywhere else and although the hassle getting new cars just now still managed to get mine”

Posted 2 years ago

“Very happy with the service”

Posted 2 years ago

Thank you for the review, Michael! We're glad to hear you enjoyed the service. Happy Motoring, FVL

Posted 2 years ago

“This was my first time using FVL. Scott was amazing throughout the whole process and was always on hand to answer any questions. I would definitely recommend to family and friends”

Posted 2 years ago

“Smooth going from start to finish . Jen was particularly helpful and kept me up to date”

Posted 2 years ago

“The team in Baillieston, Glasgow - led by Lorenzo - was excellent, as it was 4 years ago when I got my previous lease. Nothing was too much trouble and the individuals responded promptly to emails and voicemails. Thank you, all. You are the reason for fvl getting my repeat business”

Posted 2 years ago

Hi John and thank you for your kind review. Repeat business is extremely important to us, so we're delighted to hear about you coming back. We hope the new car treats you well and hope to see you again should you require another! Happy Motoring, FVL

Posted 2 years ago

“I was really pleased the way Lorenzo helped me with choosing my new car, he went through all the details very professionally, he was polite and patient with me as I asked questions. The service I received from lorenzo was 100% best I ever had Thank you Lorenzo.”

Posted 2 years ago

“James was amazing throughout the process and the delivery was quick and easy. Couldn’t recommend enough.”

Posted 2 years ago

Hello Kirsty, thanks for this! It means a lot to us. We hope you enjoy the new car and hope to welcome you back should you need another in the future. Happy Motoring, FVL

Posted 2 years ago

“I found the staff in fvl, Baillieston,Glasgow helpful and supportive”

Posted 2 years ago

“Everything was really good. Just one little glitch re delivery and the communication via email to arrange - other than that all great”

Posted 2 years ago

“Lorenzo answered all my questions in a professional manner explaining the whole process clearly, highly recommended First Vehicle Leasing.”

Posted 2 years ago

Thank you, Pierina! We're delighted that you enjoyed the service and hope the new car looks after you! Happy Motoring, FVL

Posted 2 years ago

“found me a car very quick”

Posted 2 years ago

Thanks Darren! We hope it does what you need it to do. Thanks again. Happy Motoring, FVL

Posted 2 years ago

“This was my first time using FVL, Nick took my order and kept me updated right through the process to delivery. Very easy service to use and one I’m sure I will use in the future.”

Posted 2 years ago

Thanks for your kind review George! It means a great deal. We hope the new car is going well and look forward to welcoming you back in the future. Happy Motoring, FVL

Posted 2 years ago

“Brilliant team especially Ross!! Made leasing a car so easy and stress free. Delivered on time !!! Great service all around 👏👏👏”

Posted 2 years ago

Hello Ricky! Thank you for taking the time to share your experience with us online, it means a lot. We hope the new car goes equally well and we hope we can welcome you back in the future should you need another. Happy Motoring, FVL

Posted 2 years ago

“From the outset the whole process was clear and seamless with regular updates from Alan at FVL who was knowledgeable and able to clarify any questions that came up. Really impressed.”

Posted 2 years ago

Hi Graeme, this is great feedback, thanks very much. We're glad we could answer your questions and hope to welcome you back should you need another vehicle lease in the future. Happy Motoring, FVL

Posted 2 years ago

“From first to last, the service and information was spot on. Help was provided when needed and nothing was too much trouble. I have already recommended FVL to family and friends. Well done to all.”

Posted 2 years ago

Hi Chris and thanks for the fantastic review! We're delighted to hear that you enjoyed the service and you got the information your required to make your choice. We hope the new car looks after you well and we can welcome you back should you need another in the future. Happy Motoring, FVL

Posted 2 years ago

“James was amazing throughout the process and the delivery was quick and easy. Couldn’t recommend enough.”

Posted 2 years ago

“Made the process easy and stress free and kept me informed of what was happening as and when it was needed. Very professional and pleasure to get my lease from them. Excellent experience and many thanks FVL”

Posted 2 years ago

Hi Eric, Thanks so much for taking the time to share your valuable feedback, it means a lot to us. We're delighted to hear that you enjoyed the experience and we hope the new car looks after you well. Happy Motoring, FVL

Posted 2 years ago

“Second time using FVL .... friendly, knowledgeable patient and great deals and communication. I have no hesitation in recommending them!”

First Vehicle Leasing 5 star review on 5th October 2021

Posted 2 years ago

“All straightforward no hassle and people willingly on the end of the phone when needed.”

Posted 2 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews