Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

Write Your review

Tell us how First Vehicle Leasing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regular updates when I was ready to change cars. Competitive prices.”

Posted 5 years ago

Thank you for sharing your feedback David, we hope the new car is going well! Happy Motoring, FVL

Posted 5 years ago

“After a number of quotes that missed the mark for me I ended up with a replacement vehicle for similar rates. The team were also helpful in assisting with some issues raised by the previous finance company but disappointed the return was not fully supported (I understand this is the finance company issue).”

Posted 5 years ago

“Great car at a good price. Delivery man took the time to talk me through all the controls etc. Really pleased with it.”

Posted 5 years ago

“Good deal. With professional service from the staff”

Posted 5 years ago

Exactly what we are trying to achieve Teresa! Thanks so much for the review. Happy Motoring, FVL

Posted 5 years ago

“Paper work was kept to a minimum and the whole process of ordering and receiving the car was hassle free!”

Posted 5 years ago

Hello Hayley, Thank you for taking the time to share your feedback with us online. We are glad to hear that you found the process a straight forward one and hope you are now enjoying your new car! Happy Motoring, FVL

Posted 5 years ago

“Car delivered on date as promised and in perfect condition drives well, only had for 3 weeks”

Posted 5 years ago

Hello Andy and thanks for sharing your feedback. We hope the car continues to treat you well! Happy Motoring, FVL

Posted 5 years ago

“Financial and business transactions don't generally make me emotive and this didn't.”

Posted 5 years ago

“although delayed the transfer was carried out without problems”

Posted 5 years ago

“Very good service, only issue was the time delay on the vehicle being available but I believe that was delay on supplie’s side”

Posted 5 years ago

“I got a great deal on a car and the guys, Chris Peart in particular, dealt efficiently with a slight hiccup (from the dealerships side) ensuring I still received the car I wanted at the price agreed. The service throughout was friendly, professional and I was kept updated on a regular basis.”

Posted 5 years ago

“Acquired what I wanted and offered options”

Posted 5 years ago

“Helpful staff, quick answers to questions”

Posted 5 years ago

“Being kept in touch with our things was going with my new car”

Posted 5 years ago

“By helping us out when our car was delayed for delivery and liaising with the finance company to reimburse expenses”

Posted 5 years ago

“Second lease car, ease of ordering and delivery process attractive to me.”

Posted 6 years ago

Hi Peter, Thanks for taking the time to share your feedback online and for choosing First Vehicle Leasing for a second time, it means a great deal to us. We hope you are enjoying the new car. Happy Motoring, FVL

Posted 6 years ago

“Great at initial sales then once contract signed, delivery confirmation and follow up was lacking. After service seems ok so far”

Posted 6 years ago

“helpful, friendly staff no hard sell”

Posted 6 years ago

“The car delivered on day stated ,”

Posted 6 years ago

“The whole process was straightforward”

Posted 6 years ago

“At the start, very attentive and showed great interest.”

Posted 6 years ago

«
1
2
...
3
4
5
6
7
»

First Vehicle Leasing is rated 4.8 based on 1,446 reviews