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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward to deal with”

Posted 5 years ago

“Excellent service throughout the process with Gerard Kelly being particularly helpful”

Posted 5 years ago

“Good service and friendly staff are keep everything simple”

Posted 5 years ago

“Great service, FVL kept me updated at regular basis about my car delivery. Wouldnit heditate to use them in the future again.”

Posted 5 years ago

Hello Sylvie and thanks for leaving your 5 star review! your comments are very much appreciated. We hope to welcome you back in the future! Happy Motoring, FVL

Posted 5 years ago

“efficient service”

Posted 5 years ago

“Prompt response to enquiry and regular updates right up to delivery.”

Posted 5 years ago

Hi Gill and thanks for your review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“Everything was done very quickly & efficiently. Staff very helpful”

Posted 5 years ago

Hi Alan, It's great to hear you found things quick and efficient and our staff very helpful! That's the name of the game! We hope you are now enjoying the new car. Happy Motoring, FVL

Posted 5 years ago

“Great service from start to finish”

Posted 5 years ago

“Excellent communication & knowledge of what I wanted, absolutely nailed it”

Posted 5 years ago

Hi Lee and thanks for taking the time to share your feedback! We are glad to hear you enjoyed the service we provide! Happy Motoring, FVL

Posted 5 years ago

“First ever lease car. Initially dealt with Chris who sorted me out a great deal, then dealt with Siobham sorting out delivery dates etc. Siobham always replied to my email queries swiftly. Really can’t fault this company.”

Posted 5 years ago

“Excellent lease deal, friendly staff, positive service.”

Posted 5 years ago

“Efficient service and great communication throughout.”

Posted 5 years ago

“Given an individual service - felt my custom was important. I was a person and not a number. Ross wanted to get the best deal for me. Quick and informative responses. Have already recommended your company to four other people.”

Posted 5 years ago

Hello Hannah and thanks for sharing your feedback online. It's great to hear that you felt we valued your custom! We like to try and set ourselves apart when it comes to this in particular. We are delighted to know that you have recommended our services on already and are sure Ross will give them a 5 star service! Happy Motoring, FVL

Posted 5 years ago

“Excellent service from Frazer Langmuir. He took the pain out of a delayed delivery”

Posted 5 years ago

“As i hadnt leased a car before everything was explained to me in detail.”

First Vehicle Leasing 5 star review on 8th October 2018

Posted 5 years ago

Hello Laura and thank you for leaving your review for us and for your lovely pic, the new car looks amazing! We are glad that everything was explained to you properly as it should and of course it doesn't stop now, if you need anything else please don't hesitate to get in touch! Happy Motoring, FVL

Posted 5 years ago

“Very smooth process”

Posted 5 years ago

“Always curtious and treat you like they value your business.”

Posted 5 years ago

“Good company to deal with, Stewart was very helpful throughout the whole process”

Posted 5 years ago

“Very smooth change over of vehicle”

Posted 5 years ago

“It was all very straight forward , helpful and friendly. An excellent service as well as being excellent value”

Posted 5 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews