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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vehicle was ordered & arrived within a few weeks - A simple process - Great service; Great vehicle.”

Posted 4 years ago

Hi Robert and thanks for sharing your feedback with us online. We hope the new car is going well for you and hope to welcome you back should you require another in the future. Happy Motoring, FVL

Posted 4 years ago

“My first vehicle leasing went well. Stuart and his team were excellent at all times. They made me feel at ease all through the process”

Posted 4 years ago

Hello Nick and thanks for sharing your feedback with us online. We hope the new car has been going well for you and hope to welcome you back should you need a second vehicle leasing! Happy Motoring, FVL!

Posted 4 years ago

“The car was delivered on time and by a well mannered gentleman”

Posted 4 years ago

“The service was good.”

Posted 4 years ago

Thanks Tom! Enjoy the new car! Happy Motoring, FVL

Posted 4 years ago

“This is the second consecutive lease I’ve done through FVL, I’ve looked around and considered leasing directly from a manufacturer, but at the end of the day, FVL explained everything, answered my questions, and went away several times to better my quote, overall I felt in control of what I was doing.”

Posted 4 years ago

Hi Joanne, Thanks for sharing your review on line for us, it's very much appreciated. We delighted to hear that you were happy with the service received! And we hope to welcome you back for a 3rd lease when the time is right! Happy Motoring, FVL

Posted 4 years ago

“Received my new Toyota beginning of Aug 2019. Great service from David who dealt with my enquiry professionally as always. Thanks to all the team at FVL.”

Posted 4 years ago

Hello Paul and thanks for sharing your feedback with us online. We hope the new Toyota goes well for you, we're sure it will! Happy Motoring, FVL

Posted 4 years ago

“Fast effective service. Communication could be improved.(sometimes hard to contact individual staff members.) Would recommend to others.”

Posted 4 years ago

“good price”

Posted 4 years ago

“Used them for many years, and have always found me a competitive vehicle price.”

Posted 4 years ago

“turned up on time and advised on the issue straight away”

Posted 4 years ago

“Arrangements were fine but the car did not arrive until 5:30 that day and the person who delivered it did not seem to know much about the car hence we did not get the briefing we expected. This was not the fault of FVL who had dealt with all matters up to then well but is a matter to be taken up with the body delivering the car.”

Posted 4 years ago

“Good communication skills and prompt with replies.”

Posted 4 years ago

“Responsive and accessible”

Posted 4 years ago

“Did everything they promised to do and left no loose ends or outstanding queries. Arranged for delivery of new car and collection of old when I wanted and all went very smoothly”

Posted 4 years ago

“Frazer was spot on with everything he done for us. No matter how many different cars I gave him he always checked and came back to me straight away and even offered me other cars”

Posted 4 years ago

Hello Scott and thank you for the kind review. We're sure Frazer will be happy with the feedback too! We hope the new car is going well! Happy Motoring, FVL

Posted 4 years ago

“Very polite and helpful staff.”

Posted 5 years ago

Thanks for your feedback Mr Walker! We hope the new car is treating you well. Happy Motoring, FVL

Posted 5 years ago

“Had a great car previously and great help in renewing”

First Vehicle Leasing 4 star review on 4th April 2019

Posted 5 years ago

“The end result was the size of car that I wanted for around my budget.”

Posted 5 years ago

“Simple and easy and friendly staff”

First Vehicle Leasing 4 star review on 30th March 2019

Posted 5 years ago

Thank you for your kinds work Adrian. We're pleased to hear that you found our service simple and easy to use, we look forward to our friendly staff assisting you again with any further vehicles you require in the future. Happy motoring from all at FVL!

Posted 5 years ago

“Easily contactable and friendly staff”

Posted 5 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews