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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just taken delivery of my Mercedes C Class Coupe. Brilliant customer service from Ross who was a pleasure to deal with from start to finish. Helpful, informative and went out his way to sort me out and answer my 102829 questions! Competitive pricing, delivery way quicker than expected and overall a very pleasant process. Will most definitely recommend to others and will use again myself when my next car is due! To Ross and the team-many thanks. You guys are great.”

Posted 4 years ago

Thanks so much for your kind review Razina, it means a lot. We're delighted to hear that enjoyed the customer experience and hope that the new car is going well for you. Happy Motoring, FVL

Posted 4 years ago

“Very straight forward and easy to deal with”

Posted 4 years ago

“😆 delivered on time”

Posted 4 years ago

“Great customer service”

Posted 4 years ago

“FVL gave me excellent service, procuring exactly the vehicle I wanted. They were courteous and helpful every step of the way and made the process of getting a lease replacement car easy and hassle free.”

First Vehicle Leasing 5 star review on 28th May 2019

Posted 4 years ago

Hello Tony! The new car looks ace! We hope it's doing everything you need it to and some more besides. We're delighted the experience met with your expectations and hope to welcome you back should you need our services again. Thank you for the review and the lovely photo! Happy Motoring, FVL

Posted 4 years ago

“Personal service”

Posted 4 years ago

“As always, very impressed with the level of service. David Martin whom I have been dealing with, is always efficient, professional and extremely helpful. Nothing is ever too much trouble for him. A pleasure to deal with”

Posted 4 years ago

“Good communication - always helpful.”

Posted 5 years ago

“This is my third car contract through First Vehicle Leasing. They are always quick to respond, have good knowledge of all products and are friendly and helpful.”

Posted 5 years ago

“Excellent service, all went smooth as promised. collection and delivery all in the same day. first class service”

Posted 5 years ago

Thank you for your review Tim. We're delighted all went as promised and the service received was first class which we aim to deliver on a daily basis! Enjoy your new vehicle and happy motoring from all at FVL!

Posted 5 years ago

“all Staff who dealt with my query were extremely helpful. Excellent communication and knowledge. Prompt replies. Felt very reassured and supported all the way from the very first minute. They put me at ease and never felt pressured or rushed to make decision. I was given plenty of time to reach my decision.”

Posted 5 years ago

Hello Dr Hamad and thanks for taking the time to share your feedback, it's very much appreciated. We are delighted to hear that you enjoyed the service and hope the new car is looking after you well. Happy Motoring, FVL

Posted 5 years ago

“I got a new car”

Posted 5 years ago

“I’m very happy with the service I get from Frazer. And I recommend him to my friends when they need a car. Always a pleasure!! Thank you”

Posted 5 years ago

Hi Paul and thank you for sharing your kind review, we really appreciate it. We hope the new addition is looking after you well and we hope to welcome you back again should you require another! Happy Motoring, FVL

Posted 5 years ago

“Fabulous customer service and the willingness to help, especially by our usual contact, Ross Longmuir. He is always willing to go the extra mile, nothing is too much trouble.”

Posted 5 years ago

Hi Victoria and thanks for taking the time to share your feedback! It means a lot to us and we are sure that Ross will be delighted with the review also. Your continued support means a great deal. Happy Motoring, FVL

Posted 5 years ago

“Excellent efficient service from FVL. Seamless from start to finish, from date of order to day of delivery. Great price too! Highly recommended!”

Posted 5 years ago

“Very helpful choosing our new vehicle”

Posted 5 years ago

“Great service, efficient, knowledgeable, good value”

Posted 5 years ago

Hi Andrew and thanks for your valuable feedback! We hope the new car is looking after you well. Happy Motoring, FVL

Posted 5 years ago

“Very efficient service”

Posted 5 years ago

“Ross has made leasing so easy! He is very professional and friendly and answers any questions. Very reliable service and a great price;)”

Posted 5 years ago

“This is the 4th car we have sourced via FVL and Ross has been excellent every single time. Nothing is ever too much right from enquiry to after sales. Would highly recommend and very competitive on price.”

Posted 5 years ago

Hello Jamie and thank you for sharing your feedback online, it's invaluable to us. Thanks so much for your continued support we really do appreciate it and we are sure that that Ross will be delighted with the feedback as well. Happy Motoring, FVL

Posted 5 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews