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First Vehicle Leasing Reviews

4.82 Rating 1,332 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0845 365 8045

Email:

tony.king@fvl.co.uk

Location:

First Vehicle Leasing
2 Baillieston Road,
Glasgow,
Scotland,
United Kingdom

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First Vehicle Leasing 5 star review on 16th November 2021

Such A Long Wait But So So Worth It

First Vehicle Leasing 5 star review on 8th November 2021

First Vehicle Leasing 5 star review on 5th October 2021

First Vehicle Leasing 5 star review on 24th September 2021

First Vehicle Leasing 5 star review on 24th September 2021

First Vehicle Leasing 5 star review on 23rd September 2021

First Vehicle Leasing 5 star review on 23rd September 2021

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication”

Posted 2 months ago

“Very friendly service, helpful through the process. Gerrard was very helpful and always taking the time to answer queries and making the process quick. Thank you again, looking forward to enjoying the car and hopefully ordering future cars.”

First Vehicle Leasing 5 star review on 30th August 2021

Posted 2 months ago

Thanks for your kind review, Amir! The new BMW looks sensational! We're delighted to hear that you enjoyed the process and we hope to welcome you back in the future! Happy Motoring, FVL

Posted 2 months ago

“I have leased 3 cars through FVL, they were the cheapest by far each time. I have never had an issue in ordering options etc the quote is always right first time and the car ordered always fits my expectations.”

Posted 2 months ago

Hello Martin and thanks for your review! Thanks for your repeat custom, it means a great deal! We hope this new car looks after you well and that we can welcome you back for a fourth! Happy Motoring, FVL

Posted 2 months ago

“Excellent support throughout the process”

Posted 3 months ago

Hi Christine, Thank you for your business and for leaving your kind review! We hope the new car is going well for you. Happy Motoring, FVL

Posted 2 months ago

“From my first phone call to enquire about leasing to the courtesy call after the car was delivered the team at FVL have been helpful, knowledgeable, and kept me up to date at every stage. I leased a car through FVL a few years ago, and I had the same service then, so going back to them this time was a no brainier.”

Posted 3 months ago

Hello Mark and thanks very much for taking the time to leave your feedback, it means a great deal to us. We're delighted to hear that you came to use us again as this means we must be doing something right! We hope the new car looks after you well! Happy Motoring, FVL

Posted 2 months ago

“Kept up to date throughout. Excellent service”

Posted 3 months ago

Hi James, thanks for your review we're delighted to hear it. Happy Motoring, FVL

Posted 2 months ago

“First class service from start to finish and made everything simple. Thank you very much”

Posted 3 months ago

Hello Darren, Thanks for your review! We hope the new car is exactly what you need. Happy Motoring, FVL

Posted 3 months ago

“Excellent customer service from the initial contact to ultimately finding a car which suited my needs & budget, at a very competitive price. Jen really took time to understand the requirements and was a please to deal with. This was my first time leading but Would highly recommend using this company.”

Posted 3 months ago

Hi Mike, thanks for your lovely review, it means a great deal. We're delighted you chose First Vehicle Leasing for your first leased car and that Jen was able to assist. Jen will be happy to hear your comments! We hope the new car looks after you well! Happy Motoring, FVL

Posted 3 months ago

“Great service and delivered on all aspects. From initial enquiry through to delivery I have been very pleased and kept informed at all times.”

Posted 3 months ago

Hi Kevin, thanks for taking the time to share your feedback! It means a lot to us. We hope the new car treats you well and look forward to welcoming you back should the need arise again. Happy Motoring, FVL

Posted 3 months ago

“Gerard was great from start to Finnish couldn’t be any happier with the car or the service”

First Vehicle Leasing 5 star review on 19th August 2021

Posted 3 months ago

Hello Lisa and thank you for your review. We are sure Gerard will be delighted to hear it too! And thank you for uploading a picture of your new Mercedes it looks fantastic in the colour! Happy Motoring, FVL

Posted 3 months ago

“Great friendly and helpful service from start to finish.”

First Vehicle Leasing 5 star review on 18th August 2021

Posted 3 months ago

Hi Dave and thanks for the kind review! And for taking the time to upload your photo! The new car looks lovely! We hope we can welcome you back for another when you are ready. Happy Motoring, FVL

Posted 3 months ago

“I found the customer service to be the main reason for choosing first leasing to supply me with my beautiful car. Delivery was so easy and price was affordable. However I would like to have had the opportunity to decide whether I was supplied with floor mats as I was not advised these did not come with the car as standard and I would have happily paid to have them fitted so that I could keep the car in excellent condition”

First Vehicle Leasing 4 star review on 17th August 2021

First Vehicle Leasing 4 star review on 17th August 2021

Posted 3 months ago

Hi Claire, thanks very much for taking the time to leave your review and upload your lovely photo of the new Mazda, it looks sensational! We're sorry to hear about your car coming with no mats. Unfortunately, many manufacturers are taking out things that we used to take for granted, as the standard specification goes up. We will take your comments on board and see if there is a way to communicate this better to our customers. Thanks for your feedback again and we hope this won't put you off from coming back in the future. Happy Motoring, FVL

Posted 3 months ago

“Great service car came in time and at a great price, Gerard helped us through from start to Finnish job well done”

Posted 3 months ago

“Can't fault the service provided by Nick & team in securing a great deal for the new MAZDA MX-30. Seamless transaction. Hope to repeat the experience on the next vehicle lease.”

Posted 3 months ago

“Professional, efficient hassle free service.”

Posted 3 months ago

Hi Dan, Thanks for the review! We're delighted you enjoyed the service! Happy Motoring, FVL

Posted 3 months ago

“The service was first class and was made effort less for my self would recommend to all my friends”

Posted 3 months ago

“Lorenzo was an absolute pleasure to deal with. Despite the fact that I was torn between numerous cars for quite a while, he was happy to send me numerous quotes and different options for each one to enable me to finally make a decision. I am so happy that we decided to go with FVL - I now have my dream car!”

Posted 3 months ago

“Peter and team are great. Attentive and friendly and my 'go to' leasing partner now. However, they are somewhat hindered by the utter arrogance and incompetence of Lex Vehicle Leasing, who are morons on another level of ineptitude.”

Posted 3 months ago

“Delivery man was pleasant”

Posted 3 months ago

“Lorenzo and the team were excellent from start to finish. He really listened to price constraints and helped to work out a budget that was acceptable to both parties. Car was delivered in good time and with total professionalism. Looking forward to working with Lorenzo in the future.”

Posted 4 months ago

Hello Pete and thank you for taking the time to share your feedback! It means a lot. Happy that we could meet your expectations on all accounts and we too look forward to welcoming you back for another vehicle in the future. Happy Motoring, FVL

Posted 4 months ago

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First Vehicle Leasing is rated 4.82 based on 1,332 reviews