FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 577 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, fast delivery and the logs are superb!”

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Thanks for the lovely review Mike

“Excellent wood. Not too big and burns so easily. Best wood burner wood I've had!”

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“... this is our second order from this company. The logs are good quality, cut to a sensible size and securely packaged on a pallet and delivered on time. The driver was very helpful in putting the pallet excatly where we needed it. Will defintley use FirewoodFund again.”

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“only had 1 fire since receiving the logs - they are brilliant - quick lighting and lots of heat. Would buy again”

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“very good logs burn well”

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“Logs delivered as arranged They look good quality and burn well”

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“Just had the 1.6 delivered and as described they look excellent dried logs. The driver from Gregory's could not of been more helpful skilfully getting them in the garage for me. This was the first time we have ordered from you, but not the last, service has been supurb. Thanks”

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“Arrived when promised the quality is great and would certainly reccomend to anyone wanting Kiln dried logs.”

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“Easy order, easy delivery, burnt hot, smashing!”

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“Decent uniform log size, very useful being on a pallet which will be deconstructed and used for kindling and bag for garden refuse”

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“Great logs, perfectly dry and the right size.”

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“Well packaged. Easy for storing and incredibly effective in the heat that they give out. Never used them before this winter but will definitely be reordering when needed.”

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“Very good logs which throw out a good deal of heat.”

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“Another delivery, really happy delivery on time, logs burn brilliantly Thanks”

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Thank you for the 5 stars! We are so glad that you are happy with your delivery, and that the logs burn brilliantly! We always strive to provide great service, and we love hearing feedback like yours. Thank you for giving us a try and for taking the time to leave us a review!

“This is the second time we have received wood from the Firewood fund. This delivery had a problem which was resolved promptly. We were grateful to Matt for sorting it out. The wood burns beautifully it smells wonderful. Would recommend the Firewood fund and will order again next time. Thanks”

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“Had a delivery of two bulk bags before Christmas along with a 200 pack of firelighters. The logs are excellent burn quality....as described. The best I have ever had! I don't know if we got a bad batch of firelighters but it was like a giant mouse nest inside the box with just about 50% usable. The ones we used were excellent quality but the rest was just straw. I am not marking my feedback down as I believe we were just unlucky with the firelighters and I would use them again.”

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Thanks for the lovely review. We have just credited you for 50% of the firelighter box value. Hope that helps.

“delivered on time and wood is great quality”

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Thank you Stephen for your amazing 5 star rating of FirewoodFund! We are so glad you have been satisfied with the quality of the wood and that it was delivered on time.

“The best logs we have ever used. Burn quickly and efficiently.”

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“Promptly delivered. Well packaged. Left in a great position in the garage. Shall be buying another”

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“Very good service when I enquired about the ETA of the delivery due to adverse weather conditions. Great wood and burning well! Delivery guy was fantastic and worked hard to drop off in a place that was convenient for us.”

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FirewoodFund is rated 4.9 based on 577 reviews