FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 577 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it's dry, it burns, what more could you ask for?”

Helpful Report

Thanks for the review Rebecca :-)

“Have used many log suppliers over the years - local and National - and have had really mixed success. Came across firewoodfund and am delighted with the product and the service. Top class. And love the philosophy of the company. Will be using 100% moving forward.”

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Thanks for the review George. Lovely to learn that you are delighted with the kiln dried logs and service!

“Good communication, nice people and good product. Recommended by me”

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Thanks for the review and recommendation Christopher

“Good quality logs, burn well, easy to carry bags”

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Thanks for the detailed review Elizabeth.

“Much better than previous supplier. Logs burn easily and have been small enough to be useable. Wood is very clean too - last supplier gave us dirty grubby logs that wouldn't light easily.”

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Pleased to learn you like the kiln dried hardwood logs supplied Stephen. Thanks for taking the time to leave us a review.

“These logs really are dry and burn wonderfully too.and pallet line deserve thanks for carefully moving the big bag from lorry into the shed where I keep them,as I have had a stroke and I am somewhat handicapped”

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Thanks for the review Christopher

“Luxury firewood ! Very happy !”

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Thanks for the 5 star kiln dried log review Fiona

“Excellent. The plastic bags allow me to carry the logs through my terraced home to the back garden. Will need more! David Gunn”

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Thanks for the review David. Pleased to learn that you find the log bags convenient.

“We’ve been using FirewoodFund logs for a couple of years now, we like the fact they come on a pallet so off the ground in a huge bag, this makes our life so much easier when putting the logs away, if the weather is bad we know that the logs will remain dry until the weather is good enough to put them away. The logs are delivered on the day of our choice without any issues, and are of the highest quality, what’s not to like”

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Thanks for the repeat orders and 5 star review Jill.

“Great logs, properly kiln dried and a decent size. Efficient delivery with good communication and a brilliant recycling scheme for the burlap bags. Highly recommend.”

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Hi Pike, pleased to learn you like the service and kiln dried logs. Thanks for taking the time to leave us a 5 star review :-)

“Excellent logs as usual, delivery spot on aswell”

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Thanks for the review and repeat order

“Prompt delivery, left where I wanted them. Good quality logs. I'd order again.”

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Thanks for the review Bob

“Very pleased with quality of wood absolutely lovely burns really well smells fantastic will be buying again thank you well done”

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Thanks for the lovely review Sandra.

“Great logs - burn really well. The guys at Firewood Fund were really helpful too - 100% recommend!”

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Thanks for the in depth review Mark - appreciated!

“Good delivery excellent firewood nice and clean Struggling to get a return label for the bag”

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Thanks for the review Rowland. The return instructions should have been in the bottom of the bulk bag. That said, I hope the instructions since emailed helped you out.