FirewoodFund Reviews

4.88 Rating 296 Reviews
98 %
of reviewers recommend FirewoodFund
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Fabulous service - on-time delivery, good products and very pleasant people! Mark
What a fantastic review! Thanks for taking the time to leave this review for us.
Communicative and delivered as expected. Lots of good wood for the price.
We're happy that you were impressed with the amount of wood you got for your money. Thanks for leaving us this review.
Have just used the logs in my pizza oven and they gave a great burn. The logs were delivered on the day stipulated all bagged up which is perfect to keep them dry and easily transportable.
Thanks for sharing this positive feedback with us. We are pleased that the logs were perfect for using in your pizza oven.
Excellent firewood delivered on time and in a convenient place for unloading.
Thanks for leaving us this review James. It's great to hear that you're happy with the quality of the firewood and the fact it was delivered to a convenient place.
The best wood we have ever had. Fabulous!
We couldn't ask for a better recommendation from a customer! Thanks so much Catherine. :)
First time customer and was very impressed with the delivery (on time as promised) and the wood burned beautifully and with noticabely less smoke than other suppliers I have used in the past. The driver who delivered told me that he used Firewood Fund and I would not be disappointed....how right he was!
It's great to hear that the wood from us burned with less smoke than the other firewood you have used before. Thanks for taking the time to leave us this glowing review.
I bought the beech logs. Lovely smell to them! and they burn very well giving a good heat. Thank you Firewood fund!!
FirewoodFund 5 star review on 18th March 2020
Amazing photo of the beech logs in use! Thanks for sharing it with us Josephine.
Couldn't be easier. You buy firewood on line. Choose when to get it delivered.
Delivered on a pallet to your door. Great communication and the wood burns especially well as is kiln dried. Have to say their recommendation for how many kindling and lighting boxes to buy to match the chosen quantity of wood is spot on as well.
We aim to make it as easy as possible to order firewood online and from your fantastic review we can tell that we have succeeded. :) Thank you so much for your feedback.
First class service from ordering through to delivery. Quick easy no fuss, arrived early on arranged day, and placed on pallet where I wanted them.Fantastic will be ordering again.
We are delighted to hear that you will be ordering from us again in the future Barbara. Thank you.
Easy ordering and arrived on time. Electric pallet allowed driver to put the pallet exactly where I wanted. Wood burns well. Possibly too many rather thin logs - larger ones burn longer without requiring any attention.
Thank you for the review you left us. We are pleased to hear that your order arrived on time and that we were able to leave it in a suitable place for you.
Really easy to order online and were told exactly when to expect our delivery. The driver could not have been more polite and helpful. Altogether a good experience and would not hesitate to recommend Firewood Fund.
Thanks so much for recommending our company. It's good to hear that our delivery driver was polite and helpful when delivering your firewood.
Wonderful logs which are so dry! Efficient service too. I would thoroughly recommend them!
It's great to have your feedback. Thank you for recommending us to others.
This was our first time ordering logs for our new stove. The website is so easy to use, the communication and follow up is excellent. Most importantly the wood is brilliant! The delivery driver was also particularly helpful and friendly. We would highly recommend
Thanks for choosing to order your first batch of logs from us for your new stove. We hope you will order from us again in the future.
Excellent service and the wood burns very well!
Thanks for your positive review.
Our first time ordering logs for our new stove and we have found our supplier! Excellent communication, very helpful delivery driver (called when nearby) and most importantly of all - Great logs! Highly recommended this company
Thanks Robbie for choosing us as the supplier of logs for your stove
Easy to use website
Contact on the morning of delivery to confirm delivery time -excellent
Excellent wood
Can’t fault the service and will definitely be a return customer
We look forward to taking your firewood order again in the future Andrew. Thanks for choosing to shop with us.
Great service, pallet of 30 bags of wood and 3 boxes of kindling was extremely well wrapped (very useful considering the horrible weather). After service text to make sure everything was ok. Best Quality of wood than any we have used since having our wood burner installed. Will be ordering again.
It's great to hear that you'll become a repeat customer because you're impressed with the quality of our firewood and our customer service. Thank you Dawn.
Very pleased with the delivery and supply of my pallet of bags of firewood. Courteous driver phoned 45 mins before arriving to update me, Have been burning some of the logs this weekend and theyve given a great cozy feel to our home on a chilly weekend. Many thanks.
Such a lovely review you left for us! Thanks so much :)
Great service/ communication/ product
We appreciate you taking the time to leave us this 5* review. Thank you
Excellent! Easy to order on line.
Customer service great. Matt advised of expected delivery time and then checked by text to ensure that the delivery had gone well.
Kiln dried logs excellent and are really worth paying that little extra for.
Thank you for recommending our firewood logs to others by saying that you've found our kiln dried logs are excellent quality and worth spending a little more on.
FirewoodFund is rated 4.88 based on 296 reviews