FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 577 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“website easy to use; delivery date confirmed & delivered on the specified day; delivery driver helpful - transported the bundle into our garage on the pallet truck; wood is dry & burns fine - nothing bad to say: recommended”

Helpful Report

Hi Kevin, thanks for the 5 star detailed review about the logs and service :-)

“Delivered on time. Excellent logs. Very helpful driver.”

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Hi Stuart, thanks for the 5 star review about our kiln dried logs.

“very good burn well delivered on date i wanted delivered”

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Hi Stephen, thanks for the 5 star review about our kiln dried logs and service

“The wood itself is excellent and burns beautifully. Delivery was exactly as stated and packaging makes it easy to store. No doubt we’ll be repeating this order again. Perfect!”

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Hi Graeme, thanks for the 5 star review about our kiln dried logs

“Love FirewoodFund You can pick your own delivery date. Helpful delivery guy drops your well packed logs where you ask. Logs are very clean, kiln dried and burn well giving off a cosy warm ambience to the room. We always buy from FirewoodFund and highly recommend them.”

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Hi Alan, thanks for the repeat orders and 5 star firewood rating

“Great price, with more logs than I thought were included.”

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Hi Babak, thanks for the 5 star review about our kiln dried logs

“Great logs, been really well. Slight problem, I have a small log burner and despite ordering small logs quite a few in this batch are too large to fit into the burner. Won't stop me placing another order though.”

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Hi Helen, thanks for the 5 star rating & review

“These kiln dried logs seem to burn longer and with more heat output but without the spitting of normal logs which does seem to upset our dogs! Excellent value especially if you have an open fire or log burner.”

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Thanks for the 5 star review about our kiln dried logs

“I’m new to owning a wood burning stove. I found the clarity and quality of information on the site reassuring. It enabled me to make a sensible decision on what to order - kiln dried, and the quantity best suited to my needs. The process of ordering was straightforward and communication was very good. Delivery was on time and the delivery driver put the pallet into my garage without fuss. The logs themselves are uniform in size ( I have a Dik Geurts Ivar 5 stove), fit easily and catch and burn well. The kindling and the fire lighters are also excellent. I’ver been able to light every fire first time, every time. A long-term customer now, for sure.”

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Hi Denise, thanks for the in depth 5 star review about our kiln dried logs and service.

“Bought a 1.2m bag. Arrived on time, safely delivered to the correct location. The wood was tightly packed and the burn quality is good. Would happily use FirewoodFund again.”

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Hi Andrew, thanks for the 5 star firewood rating.

“excellent quality of kiln dried logs burns a treat would definitely buy again”

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Hi Derrick, thanks for the repeat order and 5 star review about our kiln dried logs.

“Excellent logs and service”

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Thanks for the 5 star firewood rating!

“Love these logs, they burn really well. Also Matt is great and really helpful. Happy Xmas xx”

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Hi Gaynor, thanks for the 5 star review about our kiln dried logs & Xmas msg.

“Lovely logs, well placed by the wonderful carrier driver”

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Thanks for the 5 star review about our kiln dried logs

“My third delivery from.Firewood Fund and I've never been disappointed with the quality of the logs.My terrier Freddie can't wait for the woodburner to be lit in the afternoons so he can luxuriate on hearth in front.”

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Hi Julie, thanks for the repeat order and review. Glad to learn Freddie enjoys the heat from your wood burning stove!

“Very pleased with my repeat order 1.6m3 logs. Delivered right to our driveway and now stacked in our new log store. They burn nicely. Not too fast, and are the perfect size for our combination wood/pellet burner.”