Firewood Fund Reviews

4.84 Rating 181 Reviews
96 %
of reviewers recommend Firewood Fund
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
98%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour

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Nothing to say other than excellent
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Excellent service, good quality logs, , delivery arrived on time, everything went to plan. Would definitely use again, highly recommend
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Awesome wood for burning, everything I tested had 0% moisture. Burns efficiently and kicks out loads of heat. 2nd order I've had from here, wouldn't order from anywhere else now.
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Easy to order, arrived when expected. Delivery driver made sure the logs were left were I wanted them. Logs seem good quality too
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Excellent service, quick efficient delivery & logs burn really well. Definitely recommend.
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I love your kiln-dried wood. It's definitely worth getting kiln-dried over other wood - it burns easily and warmly in our wood burning stove. And it's definitely worth getting from FirewoodFund as an ethical supplier with great customer service and great, easy delivery. Thank you FirewoodFund!
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Great wood and costumer service. We got cutoff online and straight away received a friendly email to say please to try again. Which we did! Upon delivery, owner texted to check whether delivery and wood was ok. Very happy indeed.
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Easy to order, delivered as promised, 1st class seasoned logs, very clean burning & high heat output. Matt has always text me after the logs have been delivered to ensure that I'm happy with the whole service.
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Excellent service. Good quality wood.
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Helpful advice on the phone for a log burner newbie and nice and neat pallet of 30 Kiln dried logs which burn so well. Definitely will be back.
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Easy to order and good value given size of logs. Great comms leading up to delivery. Logs burn wonderfully - will use again.
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As a new customer who has tried many different wood suppliers I was just not expecting the quality received! Both in terms of delivery and the wood itself! I think I’ve found my future wood supplier!!! AAA+ David Hughes Debenham
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Excellent service, delivery was as stated and the wood is of extremely good quality. Even provide a bag to return the log bag in, very environmentally conscious company. Very pleased all round the second time we have ordered from firewood fund
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a very courteous and hepful delivery of logs
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Really pleased with my delivery. Great customer contact and service
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Excellent service, positioned bag exactly where I wanted. Wood quality superb, price competitive and from sustainable source, can’t be beaten.
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Extremley pleased with this purchase all round. The order process was simple, and I was kept fully up to speed on the delivery progress & timelines. When the delivery arrived the driver had no issue whatesoever wheeling the securely strapped pallet of wood directly into my garage. The quality of the logs is the best that I have had so far, lights really easy & burns really well and clean, and delivers maximum heat. I will definately be re-ordering from FF again, and would have no issues in recommending to freinds & family
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Excellent service, and with a smile! Many thanks for your efficiency
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Excellent service and very good wood. We have use this company before and would highly recommend them.
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Good communication Great wood easy to light medium burn lasts well for
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Firewood Fund is rated 4.84 based on 181 reviews