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FireText Reviews

4.9 Rating 1,184 Reviews

100 %

of reviewers recommend FireText

Company Reviews

4.9

Based on 1,184 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service If customer service is high on your priorities when looking to engage a company, I urge you to consider reaching out to FireText. We signed up some time ago and use the SMS platform regularly as its so easy to use. Today I received an email from Alannah in the Support Team reaching out saying she was looking at our account and asking if there's anything she could do to enhance our experience. I said everything was running smoothly but had an idea to maybe make a a couple of changes and I received a link by email showing me exactly how to make those changes. Really happy to recommend FireText - keep up the good work guys! Linda”

Posted 3 hours ago

“Very simple and easy to send and schedule texts. Texts are now being sent from the same name each time which is helping to build trust with our members. Added bonus of no hidden costs!”

Posted 5 hours ago

“FireText is exactly what i was looking for. I find it perfect to send reminders to my clients of their booked in appointments. It is so simple to use. I would recommend it to any business that requires a simple way to contact their clients.”

Posted 3 days ago

“Such a simple UX and very easy to use. The data is clear and the analytics is easy to understand.”

Posted 6 days ago

“Just started to use the service, very easy and fast to use!”

Posted 6 days ago

“As a company we needed a simple and easy to use system to communicate messages to our customers. After a really helpful chat and follow up information on email we set the system up really quick and easy. We have used firetext twice so far with excellent results and would highly recommend.”

Posted 6 days ago

“We started using Fire Text a few weeks ago and are over teh moon with the platform and teh service. Ryan has been so helpful, responsive and knowledgable. We are delighted to be working with such poractive and genuine people. The patform is so easy to use. A total game changer for our service.”

Posted 2 weeks ago

“amazing, easy service.”

Posted 2 weeks ago

“The customer support from these guys is fantastic! Always so quick to respond to any query and really helpful. Alannah is amazing! Thank you Firetext!”

Posted 2 weeks ago

“Really helpful, easy to contact & super smooth & easy to use!! Would happily recommend & will do.”

Posted 2 weeks ago

“Great service fron Alannah. Very knowledgable and went the extra mile to get me up an running quickly Thank you!”

Posted 4 weeks ago

“Great software, we integrated firetext with zapier for text notifications when we generate a new lead from our websites. It's been working great and support has been excellent.”

Posted 2 months ago

“Allanah was very helpful and professional”

Posted 2 months ago

“Minutes after getting in touch with Firetext, I was able to get a sub account set up for separate billing and start sending bulk SMS. The portal couldn't be easier to use and there are options to have replies, personalise and track URLs. Great service from the team which I really appreciated and I'll be sending more bulk SMS messages to staff in the coming weeks and months.”

Posted 2 months ago

“GREAT BUSINESS, AMAZINGLY RESPONSIVE AND HELPFUL TEAM AND SUPER EASY TO USE PRODUCT!!!”

Posted 2 months ago

“Very easy to use and great communication from the team!”

Posted 2 months ago

“The team at Firetext are INCREDIBLE! On hand anytime and superb response times to any queries! The team go out their way to support you and your business. Thank you for your ongoing support!”

Posted 2 months ago

“Great customer service and a very simple to use system, it's so easy to create categories/groups, schedule messages and access delivery reports etc. It's brilliant!”

Posted 2 months ago

“We have used Firetext to send text invites to a web survey via their API. It was very straighforward to set up, it's worked reliably since day 1, and their support has been there when needed (which it hasn't been once we got it all running). Their prices are very reasonable and their client management has been proactive. Would definitely recommend.”

Posted 2 months ago

“Ryan is a true credit to this business! 3 campaigns in a row with fantastic ROI Strongly recommend working with firetext”

Posted 2 months ago

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FireText is rated 4.9 based on 1,184 reviews