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FireText Reviews

4.9 Rating 1,178 Reviews

100 %

of reviewers recommend FireText

Company Reviews

4.9

Based on 1,178 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We started using Fire Text a few weeks ago and are over teh moon with the platform and teh service. Ryan has been so helpful, responsive and knowledgable. We are delighted to be working with such poractive and genuine people. The patform is so easy to use. A total game changer for our service.”

Posted 1 week ago

“amazing, easy service.”

Posted 1 week ago

“The customer support from these guys is fantastic! Always so quick to respond to any query and really helpful. Alannah is amazing! Thank you Firetext!”

Posted 1 week ago

“Really helpful, easy to contact & super smooth & easy to use!! Would happily recommend & will do.”

Posted 1 week ago

“Great service fron Alannah. Very knowledgable and went the extra mile to get me up an running quickly Thank you!”

Posted 2 weeks ago

“Great software, we integrated firetext with zapier for text notifications when we generate a new lead from our websites. It's been working great and support has been excellent.”

Posted 1 month ago

“Allanah was very helpful and professional”

Posted 1 month ago

“Minutes after getting in touch with Firetext, I was able to get a sub account set up for separate billing and start sending bulk SMS. The portal couldn't be easier to use and there are options to have replies, personalise and track URLs. Great service from the team which I really appreciated and I'll be sending more bulk SMS messages to staff in the coming weeks and months.”

Posted 1 month ago

“GREAT BUSINESS, AMAZINGLY RESPONSIVE AND HELPFUL TEAM AND SUPER EASY TO USE PRODUCT!!!”

Posted 1 month ago

“Very easy to use and great communication from the team!”

Posted 1 month ago

“The team at Firetext are INCREDIBLE! On hand anytime and superb response times to any queries! The team go out their way to support you and your business. Thank you for your ongoing support!”

Posted 1 month ago

“Great customer service and a very simple to use system, it's so easy to create categories/groups, schedule messages and access delivery reports etc. It's brilliant!”

Posted 1 month ago

“We have used Firetext to send text invites to a web survey via their API. It was very straighforward to set up, it's worked reliably since day 1, and their support has been there when needed (which it hasn't been once we got it all running). Their prices are very reasonable and their client management has been proactive. Would definitely recommend.”

Posted 2 months ago

“Ryan is a true credit to this business! 3 campaigns in a row with fantastic ROI Strongly recommend working with firetext”

Posted 2 months ago

“I was recommended the site for a texting service with regards our business, it has been great and would rate their service. It is a quick and efficient way to reach your clients in this modern world were the majority of people have a mobile phone.”

Posted 2 months ago

“Cheap, robust service. Good API and easy to use. Very pleased with it so far.”

Posted 2 months ago

“Great service so far, very responsive and eager to help any way they can very impressed”

Posted 2 months ago

“Outstanding service, just what we needed on our charity, great customer support from Alannah too!”

Posted 2 months ago

“Excellent, user friendly service. Highly recommended”

Posted 4 months ago

“FireText has been a great addition to our services. It has been very simple to use, the pricing structure is very fair and easy to understand and the customer service has been impeccable. Ryan gave me a complete walkthrough of how to send and schedule messages and even modified our landing page to make it work more efficiently for our requirements. I would highly recommend FireText for any company wishing to set up a text service for their clients.”

Posted 4 months ago

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FireText is rated 4.9 based on 1,178 reviews