FireText Reviews

4.9 Rating 1,182 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,182 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Fantastic and efficient system. The UI is great!
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Posted 1 year ago
Very easy to set up and friendly, attentive staff that are always on hand.
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Posted 1 year ago
A great way to communicate directly with our clients - easy to use and good value for money. We find our clients read texts at a higher rate than emails which is a bonus when sending important information!
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Posted 1 year ago
Perfect, works very well
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Posted 1 year ago
We have been using firetext since June this year for our firm. Based on our experience for last over a month, I must say firetext is an excellent system for our business to provide information and to communicate with our clients. It is very quick, easy and efficient to use and it looks very professional. I recommend other business users to firetext.
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Posted 1 year ago
Easy to use ideal for a small or large company. Helpful and friendly.
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Posted 1 year ago
Really helpful and prompt support
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Posted 1 year ago
Support amazing, interface really easy to use and great value for money!! I am wishing we had started using them years ago.
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Posted 1 year ago
Excellent service and easy to use
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Posted 1 year ago
Very easy to use and great support
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Posted 1 year ago
Love Firetext, Reliable sending and reliable analytics. My go-to for business text messages.
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Posted 1 year ago
Firetext were recommended to us following a poor service from our previous SMS supplier, from our first enquiry Alannah has been outstanding, excellent customer service and so helpful.
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Posted 1 year ago
Exactly what we need as a business to reach our users quickly. tells us exactly who it has reached as well. easy to use and quick to use.
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Posted 1 year ago
Exactly what we were looking for. This has changed how we communicate with our customers. Simple and very easy to use
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Posted 1 year ago
Excellent service, can't fault it.
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Posted 1 year ago
Very simple and quick use.
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Posted 1 year ago
We have used FireText to support us in running a study of child development, and FireText has been a game-changer! It has been super easy to send texts to all our participants inviting them to complete surveys, and we've really liked being able to automatically customise the texts using the children's names. Being able to reply to texts directly from our email inbox has also been hugely helpful for making sure everyone receives quick replies. The lovely FireText team have always been quick to reply to queries and happy to talk through solutions. Thank you!
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Posted 1 year ago
Needed firetext to send texts to my customers for appointment reminders as was wasting a lot of time waiting around for no shows, noticing the difference already
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Posted 1 year ago
FANTASTIC service. Very proactive, prompt and efficient service. Well done and special thanks to Alannah Blount for sorting my queries in no time at all! Thank you, Suzana from Apple Hearing & Healthcare
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Posted 1 year ago
It's rare to find any company that provides a seamless experience from the moment you sign up, however, FireText do just that! Could not recommend these guys enough - If you are looking for an SMS provider then look no further
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Posted 1 year ago
FireText is rated 4.9 based on 1,182 reviews