FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,180 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,180 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Have used FireText for almost 3 years and it's so easy to use for lots of different purposes. Great customer service and help team on hand too. Would highly recommend!”

Helpful Report

Posted 1 year ago

“I visited the websites of a number of email/sms text service providers. Mostly vague with unhelpful or unresponsive support staff. Firetext provided the quickest response to our stated requirement. They understood it immediately and quickly arranged a demonstration of the simplest solution. If we want further messaging services we will check with Fotetext first.”

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Posted 1 year ago

“Would highly recommend - the service is excellent and reasonably priced, and support are quick and eager to help.”

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Posted 1 year ago

“Amazing customer service! You always get a prompt response and great advice. Megan is super supportive and always goes above and beyond. Couldn't recommend them more!”

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Posted 1 year ago

“Great customer service. Quick, friendly and effective.”

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Posted 1 year ago

“We are a company operating in Devon and Cornwall and have used Firetext for over 5 years. We utilise this service to communicate with our field team of 250+ and have always received good customer care and problem free coverage.”

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Posted 1 year ago

“Really impressed with FireText. It has been so easy to use and had a measurable impact on our business. We are looking forward to using FireText more to communicate to our customers. The customer service from Alannah has been incredible. She has guided me throughout the journey and is always on hand to help.”

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Posted 1 year ago

“Great customer service and reliable texting service.”

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Posted 1 year ago

“Great service. :-)”

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Posted 1 year ago

“Alannah is always quick to respond to all of my enquiries and all questions are resolved efficiently and effectively which means there is never an impact on our business.”

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Posted 1 year ago

“Excellent no fuss sms service. Good documentation and easy API integration.”

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Posted 1 year ago

“FireText is a convenient, cost effective tool for me to speak to my customers.”

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Posted 1 year ago

“Very quick, simple and easy to use! Really great application”

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Posted 1 year ago

“We have been a client of firetext for many years now. James was my previous account manager and I was always massively happy with his prompt response and positive manner. Just over a year ago I was introduced to Alannah as our new account manager. I think firetext grow its staff because Alannah has proved to be just as attentive and helpful.”

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Posted 1 year ago

“Superfast service! Great support and assistance from Alannah!”

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Posted 1 year ago

“Simple, easy to use and excellent value! We love FireText! Integrates with Zapier and is brilliant!”

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Posted 1 year ago

“Great service and very straightforward to use.”

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Posted 1 year ago

“Only been using FireText for a few weeks (moved from another provider) but so far everything is first rate. Very pleased with the service and the product.”

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Posted 1 year ago

“Fantastic and efficient system. The UI is great!”

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Posted 1 year ago

“Very easy to set up and friendly, attentive staff that are always on hand.”

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Posted 1 year ago

FireText is rated 4.9 based on 1,180 reviews