FireText Reviews

4.93 Rating 817 Reviews
100 %
of reviewers recommend FireText
Merchant Metrics
Shipping & Delivery
On-time Delivery
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.87 out of 5
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Tremough Innovation Centre

FireText 5 star review on 31st January 2018
FireText 5 star review on 5th January 2018
FireText 5 star review on 3rd October 2017
FireText 5 star review on 19th June 2017
FireText 5 star review on 6th June 2017
FireText 5 star review on 22nd May 2017
Gareth Parkman
FireText 5 star review on 21st December 2016
Anonymous  // 01/01/2019
Nice and simple to use
Posted 8 months ago
Brilliant service from everyone at FireText. The whole process from account set up, uploading contacts, creating and sending messages has been easy. When I have needed assistance the team have been fantastic. Would highly recommend.
Posted 8 months ago
A quick and intuitive service.
Posted 8 months ago
Great service and even better of you need help. Would highly recommend
Posted 8 months ago
Easy to use, customer support is amazing.
Posted 8 months ago
Fantastic service, exactly what I was looking for to tag into our marketing campaigns for our series of businesses. I've been wanting to integrate SMS marketing into our companies for a long time, and this was a perfect solution.
Posted 8 months ago
We used those to send a very important internal message to our staff. Worked a treat and would use again!
Posted 8 months ago
Great personal customer support. Made things very easy to get started and feel confident sending out our first bulk text.
Posted 9 months ago
Love it, for what we are using it for at college being able to send multiple in the form of an email has made it so much easier. Thank you.
Posted 9 months ago
Easy to use and flexible options to set it all up!
Posted 9 months ago
A very clear and easy platform to use. Provides a good base for data analysis which has been great for my concept testing.
Posted 9 months ago
Easy to set up. Excellent customer service& making a difference to our business already!
Posted 9 months ago
We are a small company and require our contracted workers to complete paperwork etc via E-Mails. We have always struggled for them to meet deadlines and were forever chasing them up to do this !
We decided to give text message reminders a go and the response has been incredible. We no longer have to keep chasing the same people and our attentions can be focussed on other tasks.
Highly recommended, superb service !
Posted 9 months ago
Cheap and easy to get setup and running. Perfect for our requirements.
Posted 9 months ago
Wow! I have been using another provider and was experiencing soooo many issues...then I found Fire Text! Simply fantastic! Easy to use and integrate via their API, lovely interface, good value for money and awesome customer service! Thank you Fire Text!
Posted 9 months ago
The team were fantastic in answering all my initial questions, supportive of us and the tech team during the setting up process, which was extremely easy and have provided an extremely reliable service. Great Company, Thank you.
Posted 10 months ago
Firetext has been a great asset to our charity. The customer service has been INCREDIBLE, Alannah in particular has been amazing and it's such a simple system to use, at a great price. We would definitely recommend firetext as an online sms system for your business needs!
Posted 11 months ago
Great support when I opened a new Firetext account, and easy to access assistance if needed. However, the system is so well set up that I found it easy to use and an excellent way to send targetted messages at the times I wanted. Very effective and results very encouraging. Thanks Firetext team - very impressive and cost effective service! Kate
Posted 11 months ago
Very good!
Posted 11 months ago
Effective and good value
Posted 11 months ago
FireText is rated 4.93 based on 817 reviews