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FireText Reviews

4.9 Rating 1,184 Reviews

100 %

of reviewers recommend FireText

Company Reviews

4.9

Based on 1,184 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FireText is a simple yet very efficient and effective solution to all of our text messaging service needs. We swapped to FireText as a cost-cutting measure as they undercut our previous supplier. However, I am so much happier with FireText! Plus, it is saving our charity much-needed funds!”

Posted 6 months ago

“Easy to use and quick sent of text”

Posted 6 months ago

“They have an excellent product but their customer support and assistance, especially from Alannah has been amazing. As someone who works at a business that likes to focus on the customer experience, I very much appreciate and notice when other businesses provide the same high level of support.”

Posted 6 months ago

“Very happy with the service thus far, friendly and helpful staff.”

Posted 7 months ago

“Brilliant service, really easy to use and reasonably priced. The support is also great.”

Posted 7 months ago

“Great support, easy to use.”

Posted 7 months ago

“Excellent service, no problems. Quick response from email queries.”

Posted 7 months ago

“I have just discovered Firetext! It’s a game changer for me, lots of people I need to contact and many don’t have email. Everyone seems to respond to a text so I think it’s a great service!”

Posted 7 months ago

“Fantastic service. So easy to sign up and purchase credits :)”

Posted 8 months ago

“This service has truly transformed the way we operate. It has become an invaluable tool for sending payment reminders and its performance has exceeded our expectations. Thank you!”

Posted 8 months ago

“I'm very glad we found FireText, it makes our business much more professional and it saves us from having to use our personal mobiles to send a text and be woken up early hours by customers. I will be using it all the time from now on.”

Posted 8 months ago

“Easy to use, excellent service.”

Posted 8 months ago

“We use FireText every day via our CRM system. It is cost effective and incredibly easy to set up. This provides us with a competitive advantage over others. We can inform our candidates of new roles, set up calls, confirm interviews and start dates whilst maintaining a clear journal of all interactions. I would highly recommend”

Posted 8 months ago

“This is a really useful platform and straight forward to use.”

Posted 8 months ago

“Great service. Very helpful team who took the time to call to talk me through the importing process and guide me through setup. All very clear once explained. Nothing is too much trouble.”

Posted 8 months ago

“Amazing platform and service.”

Posted 8 months ago

“Works exactly as expected. Team very helpful.”

Posted 8 months ago

“Great service and good customer service too!”

Posted 8 months ago

“Firetext has been a helpful SMS platform for our campaign and their customer support is superb! Just one email and our questions and requests have been answered/actioned. Thanks, Firetext!”

Posted 8 months ago

“We have used Firetext for several years and it works very well for our small business. The support team are very easy to contact (unlike so many other organisations) and always, in my experience, have answered the phone in well under a minute. They are very helpful and on at least two occasions we have had a difficult technical issue to do with the relatively advanced connections we have with our CRM provider, Keap. Each time, they have stayed with us to solve the problem (satisfactorily) when they could have legitimately said that the other party was responsible for the issue. I should add that the product works very well and in a very reliable fashion. From our experience, I cannot recommend Firetext highly enough. JM”

Posted 9 months ago

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FireText is rated 4.9 based on 1,184 reviews