FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,181 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,181 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, user friendly service. Highly recommended”

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Posted 4 months ago

“FireText has been a great addition to our services. It has been very simple to use, the pricing structure is very fair and easy to understand and the customer service has been impeccable. Ryan gave me a complete walkthrough of how to send and schedule messages and even modified our landing page to make it work more efficiently for our requirements. I would highly recommend FireText for any company wishing to set up a text service for their clients.”

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Posted 4 months ago

“Easy to use, responsive customer service!”

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Posted 4 months ago

“Support excellent, and the service is very good for the cost. It's good to deal with a local company as well.”

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Posted 4 months ago

“Brilliant easy-to-use software and company to deal with, 100% recommend!”

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Posted 4 months ago

“We have found this service to be invaluable to our business. It has cut down the number of no-shows and people turning up at the wrong time for meetings. The system is very easy to set up and to work with”

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Posted 4 months ago

“Very easy and intuitive to use.”

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Posted 4 months ago

“Love this app - looked at 2 others - this is the easiest to use with actual humans who help you! Have spent only £100 ish, ran 2 camapigns, and generated about 20 appointments. Amazing, Powerful, Instant-so much better than email campaigns.”

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Posted 4 months ago

“Ryan has been brilliant with the initial account setup and helping us through our first SMS. Great service and easy to use!”

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Posted 4 months ago

“I have needed to email/ring customer services of a few occasions to try and figure out why things might not be working and the team are amazing and so helpful, nothing is ever too much trouble. Also need to sign extra praises to Alannah who has the patience of a saint and always has the answers (in so much details) for what I need to know. Thank you so much for making things so much easier for me x x x”

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Posted 5 months ago

“Firetext provides an easy-to-use platform with all the features you will need. Support is very friendly, fast in response and makes you feel valued.”

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Posted 5 months ago

“Very good and reliable service.”

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Posted 5 months ago

“We are using FireText to check which of our many SIM cards are still in use and this service provides this information. You can get a response from the person you send the message to, but the stats regarding whether or not a message has been delivered also prove particularly useful. This isn't likely to be a popular reason to use FireText, but it has worked for us.”

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Posted 5 months ago

“great service, particularly alannah”

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Posted 5 months ago

“Great staff and a great system”

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Posted 5 months ago

“FireText is a simple yet very efficient and effective solution to all of our text messaging service needs. We swapped to FireText as a cost-cutting measure as they undercut our previous supplier. However, I am so much happier with FireText! Plus, it is saving our charity much-needed funds!”

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Posted 5 months ago

“Easy to use and quick sent of text”

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Posted 5 months ago

“They have an excellent product but their customer support and assistance, especially from Alannah has been amazing. As someone who works at a business that likes to focus on the customer experience, I very much appreciate and notice when other businesses provide the same high level of support.”

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Posted 6 months ago

“Very happy with the service thus far, friendly and helpful staff.”

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Posted 7 months ago

“Brilliant service, really easy to use and reasonably priced. The support is also great.”

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Posted 7 months ago

FireText is rated 4.9 based on 1,181 reviews