FireText Reviews

4.92 Rating 639 Reviews
100% of reviewers recommend FireText
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Phone:
0800 038 5522

Email:
hello@firetext.co.uk

Location:
Tremough Innovation Centre
Penryn
Cornwall

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Live Chat, Email, Telephone
communication channels
Under an hour
queries resolved in
"Ive used several platforms to send text messages to my customer. Firetext has the most amazing customer service and is by far the most user friendly"
Posted 1 month ago
"Customer service was excellent, very clear and informative, and using the account was easy."
Posted 1 month ago
"Love it! Highly Recommend"
Posted 1 month ago
"Incredible customer service. Thank you!"
Posted 1 month ago
"A very easy to use, valuable communications application."
Posted 1 month ago
"Works seamlessly, great customer service"
Posted 1 month ago
"So impressed with the functional ease and the stellar support offered by Firetext."
Posted 1 month ago
"Great service, easy to use and setup. The team were very helpful and offered a free 10 credit demo which really helps sell the product"
Posted 1 month ago
"Seamless and very straight forward to setup. Definitely recommend."
Posted 1 month ago
"Super easy platform to use and an effective way to communicate with your customers directly."
Posted 2 months ago
"Firetext is a simple platform to use and has great support should you need any help"
Posted 2 months ago
"Alex has been very helpful setting up this text system for our church, it has been simple to use and good value"
Posted 2 months ago
"Great service. Friendly and helpful. Alex replied to email questions promptly with clear information and support. We are happy to use them to provide our SMS service. Solihullradio.com"
Posted 2 months ago
"Great service, Alex solved every query I had with no delay. Helpful and friendly. Recommend to anyone."
Posted 2 months ago
"Mostly easy to use, although some aspects are a little tricky to navigate. Great tool for text marketing campaigns."
Posted 2 months ago
"We used Firetext as an add-on feature for Freshdesk. Firetext support made the transition seamless."
Posted 2 months ago
"Easy set up - very easy to access and send out texts. Would recommend."
Posted 2 months ago
"Fab service, the whole office uses it for incoming messages. Always on hand to help, would definitely recommend."
Posted 2 months ago
"Excellent service. Easy to understand , easy to implements. Zero in the way of unnecessary gimmicks or fuss Does everything you need it to at a really decent price. Not just that, management aren’t a faceless entity they regularly get in contact to ask for feedback and offer help even hand written letters in the mail First class service"
Posted 2 months ago
"Amazing service. Simple and straightforward. Easy to use. User friendly."
Posted 2 months ago
FireText is rated 4.92 based on 639 reviews

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Alice, Customer Support