“Despite putting my new address in on the delivery and payment fields, they sent my order to my old address they had on file from a previous order then refused to refund me for their mistake. They have stolen my money and I have recieved nothing.”
“Love this store, service online is impeccable and they always respond! Don’t confuse these guys with Firestorm Cards, who are a separate company and have a few service issues..”
“Ordered product that said was in stock then got an email a day later to say something was wrong and it actually wasnt in stock, first time of ordering here will not use again!”
“I ordered a product online, paid for it and heard nothing more. The site says the dispatch the same day. I had to email to then be told they don't have the item it was an error on the site and only products from the main branch ship same day, the website doesn't show this. Poor experience as a first time user of this company. Now waiting for a refund.”
“Even with using the Free Shipping offer they still dispatch and deliver orders extremely promptly, I receive my order 2 days after pacing it on average”
