Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,532 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,532 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab gifts ,speedy delivery”

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Posted 4 months ago

“Really happy with this gift. Excellent service and delivered on time. Thank you”

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Posted 4 months ago

“Easy to order- fast delivery and no problems whatsoever- excellent!”

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Posted 4 months ago

“Nice little item, delivered promptly, well packaged”

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Posted 4 months ago

“easy and quick to order. Items were received promptly and as described. very pleased with order”

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Posted 4 months ago

“Good choice of products, quick delivery.”

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Posted 4 months ago

“Excellent ordering process throughout. Delivery was just over a week but expected that due to Christmas post.”

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Posted 4 months ago

“The website was easy to use, the items were sent promptly and there was good communication from Firebox to advise when the delivery was expected.”

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Posted 4 months ago

“Arrived quickly, made very well, good quality and really happy with my order. Has made a great Christmas gift. Thankyou!”

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Posted 4 months ago

“Everything I asked for. Delivered promptly and correct. I'm ordering more. So much fun , not for everyone. Thankyou for the Christmas Cheer 🎄”

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Posted 4 months ago

“Great service fast delivery”

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Posted 4 months ago

“The price was good, delivery was quick and communication easy. I will shop here again.”

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Posted 4 months ago

“All looks great, Christmas nailed”

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Posted 4 months ago

“Love Firebox, out of the ordinary products at great prices. Easy to use website and great service and delivery. Would definitely recommend”

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Posted 4 months ago

“Speedy delivery, well wrapped. Fun items ideal for stocking fillers”

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Posted 4 months ago

“Good communication and great product”

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Posted 4 months ago

“Bought this as a gift for a friend, it looks amazing, great quality and delivered very quick.”

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Posted 4 months ago

“Really good website to shop from, developers did a great job! No problems with shipping / products either”

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Posted 4 months ago

“Had no issues with my order, product or delivery service”

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Posted 4 months ago

“I've had 4 of the heat change mugs, for my friends for Christmas. They look great, can't wait to see their faces. The site is easy to use and the delivery is very good.”

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Posted 4 months ago

Firebox is rated 4.4 based on 4,532 reviews