Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,532 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,532 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very quick delivery. Would definitely use again x”

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Posted 3 months ago

“I ordered near Christmas, and it was here really quickly, my fiance was very happy with his mushion of his Dad ♡ However, the uploading of a second photograph was apparently difficult to upload, and I got a one sided print Mushion, which was disappointing. Someone from firebox saw my review and reached out, and they sent a double sided printed Mushion out for free. Not many companies would do that! A big Thankyou Firebox, the other Mushion, is on its way to San Diego, U.S.A right now. I’m sure it will be loved.”

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Posted 3 months ago

“Very impressed with service and the product - a marvellous "singing cats" Christmas card. Thanks”

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Posted 3 months ago

“Great service, well packaged items and fast delivery. Bought as gifts, guaranteed to raise a smile if not split a side or two.”

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Posted 3 months ago

“Great range of gifts at reasonable prices, fast delivery, everything arrived as ordered, quality of products was as advertised. Great experience again!”

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Posted 3 months ago

“Perfect secret santa gift, recipient loved it. Others in office did too.”

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Posted 3 months ago

“You can always find that something different at firebox.”

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Posted 3 months ago

“very happy with all aspects. great unusual gifts.”

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Posted 3 months ago

“Extremely wicked service and well packaged item. Item is a Xmas gift an I know she is going to love it. Great place to shop for that something a little different.”

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Posted 3 months ago

“Great Item, quick delivery”

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Posted 3 months ago

“Product came really quickly, was great quality, just a little on the expensive side.”

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Posted 4 months ago

“Absolutely brilliant idea really funny”

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Posted 4 months ago

“The gifts for family, arrived in excellent time, and were packed excellently. I have ordered from Firebox every year and they never fail to come up with exciting and new gifts every year. I would definitely recommend them to family, friends and anyone.”

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Posted 4 months ago

“All quality products super fast delivery, well packaged”

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Posted 4 months ago

“Great high quality product with speedy delivery! Smooth”

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Posted 4 months ago

“Great unusual products that were delivered quickly. Bought as gifts. Very pleased. Thank you!”

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Posted 4 months ago

“great service, parcel delivered in specified time”

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Posted 4 months ago

“Always a straightforward transaction. Choose items, pay, sit back & wait a few days.. - goodies arrive”

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Posted 4 months ago

“Those stressticles were bigger than i anticipated i opened the box so i can remember to wrap both items as they are presents for my best friend for xmas. I cackled so hard when i pulled the stressticles out 🤣🤣🤣🤣🤣🤣 i cant wait for her to unwrap it in front of her family they will love it cos one year they all got gag gifts for each other and turns out everyone got a blow up doll so its appropriate 🤣🤣🤣 Shes obsessed with the titanic too and as far as i know doesnt have this book however even if she does she will still be happy she has 3 of the necklaces now and she wants to theme her bedroom with titanic stuff so it'll fit right in. Plus even if she never cooks anything from it theres still beautiful photos in it”

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Posted 4 months ago

“Lovely product, quick delivery”

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Posted 4 months ago

Firebox is rated 4.4 based on 4,532 reviews