Finest Dental Reviews

4.61 Rating 951 Reviews
90% of reviewers recommend Finest Dental

About Finest Dental: FINEST DENTAL - PREMIER LEAGUE DENTISTS, INDUSTRY BEST TREATMENTS AT AFFORDABLE PRICES

Cannon St London - Liverpool St London - Brentwood - Wokingham - Winchester - Milton Keynes - Leicester

At Finest Dental we are one of the fastest growing cosmetic dental practices in the UK. We strive to provide first class treatment at very competitive and affordable prices. We provide a range of cosmetic dental treatments, from dental implants and invisible braces, through to dental crowns, dental bridges and white fillings. Our dentists are all highly qualified, reliable, professional, trustworthy and GDC registered. Dental work isn’t always cheap, that’s why we go above and beyond to provide the treatment you require, at a price you can afford to pay.

Our promise to you is that, as well as driving prices down, we will ensure the highest of standards are maintained. We hire only top quality practitioners, all registered with the GDC (General Dental Council) and qualified in cosmetic procedures, like implantology. Our practices are all of the highest standard too, having been passed by the CQC (Care Quality Commission).

We try to make the whole process of enhancing your smile as easy and stress free as possible, it all starts the first time you contact us. You can call us free at any time on 0800 756 6860 and ask any questions regarding the various cosmetic procedures you may be considering and pricing. If you decide to go ahead with a free consultation, we can book you in to your nearest practice. Whatever your cosmetic dental requirements are will have to be determined by one of our experienced dentists at the practice. The staff there will put together a treatment plan, pricing and give you a good idea of exactly what the process will involve. From there you can go away and think about it or decide to get started as soon as possible.

We always welcome any feedback you may have, positive or negative, it’s all helping us develop and achieve our mission, of being the UK’s best cosmetic dental operation.

Visit Website

Phone:
03330162093

Location:
Unit 18 station Close Potters Bar

Category:
Business & Office

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
on-time delivery
98%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
3.79 out of 5
Returns & Refunds
refunds process
Difficult
"They appear to have gone out of business. The main number 08081597474 is unobtainable and the 'direct' numbers to the individual clinics are either not answered or give the BT unobtainable message. I tried all the London locations and 2 of those further afield. Of more concern, the emergency number also goes unanswered. Caveat Emptor!!!!!!!!!!!"
3 Helpful Report
Good evening Mr Roberts, we have been unable to identify you within our patient system, however you can call our bookings team on 0203 862 3488. We apologise that you have not found the correct number but please call and we can absolutely provide you with further assistance. Our bookings phone line is open between the hours of 10-7pm.
"Whilst visiting my husband worked in India for several years, it was necessary for me to have some dental treatment carried out. On my return home I developed a problem. I booked to attend a Finest Dental Free Examination. I was treated with concern,and told that the would send me a detailed report together with a quote. After several days and many promptings, I eventually received an email, giving a quotation, but no detailed plan, and only listing the number of teeth that needed treatment. I phone the office and spoke to the operative responsible for sending the quote. I told her that I needed a more detailed report, because I would need to inform the Indian dentist of the problems that had occurred. Her response was that this was all I would receive, " who on earth in their right mind would have had dental treatment carried out in India"??? I eventually acquired the telephone number for the Principal of Finest Dental, who apologised for the inappropriate and unacceptable treatment I had experienced from his receptionist. He said he would investigate my complaint and get back to me . He has never done so, despite my leaving him several messages. Therefore I can only assume that he supports such rude, critical and racist behaviour from his staff."
3 Helpful Report
"Having spent months researching dental implant clinics; taking everything into account including cost, travel, equipment, quality and qualifications / experience of the staff etc, I shortlisted Finest Dentist ( 2nd out of dozens ). My first choice proved not as I expected and so I phoned F.D’s head office and spoke to Nikki Savva. Polite, professional and informative, Nikki offered me a free consultation. Canon Street branch specialises in dental implants but could not fit me in for two weeks. Brentwood had much earlier availability so I accepted. Arrived Brentwood Clinic to a delightfully warm welcome by Leah Favell who patiently answered my many questions before introducing me to the Dental Surgeon Michael ( sorry I don’t know your surname ). After Michael visually examined my teeth and discussed my expectations, a technician took me for the CBTC scan in a adjoining room. With the scan & X-ray on screen in front of me, Michael clearly explained the results shown and discussed my treatment options. Being pedantic and having done much research, I asked so many technical questions. Most dentists would not have endured my barrage, but Michael not only answered to my complete satisfaction, he showed interest & enthusiasm. Then back to Leah for a debrief. I was asked if I was satisfied with the visit and my honest opinion would be appreciated. Very satisfied with Brentwood but had a few comments about F.D - see below. Overall I was very impressed with staff, the modern equipment, everything, and it justified the long drive. I left with a treatment plan and prices: hard copy & email pdf. To summarise: I only attended Brentwood for convenience ( nearest ) and availability of an early appointment; but intended to go to Canon Street for the implants ( I wanted Teeth in a Day ). My assumptions that Brentwood, being a fairly new venue & might be manned by lesser experienced staff was totally wrong ( perhaps F.D head office might want to clarify on their adverts ). As a long term manager of a huge engineering company I feel qualified to say that you will not find a more professional & caring team than in Brentwood. Leah is exceptionally good at her job and Michael worked for years in Canon Street: I have 100% confidence in his abilities as a dental implant surgeon and wouldn’t hesitate to have him operate on me. Apologies to staff I haven’t mentioned by name, but all of you are appreciated. nb. If my review is not verified and you would like to confirm that these are my own words, I would have no objection to Brentwood putting you in touch with me. John Barrett"
3 Helpful Report
"Had my first procedure at Finest Dental (Barkingside) today and am pleased to say it was, in a strange way, a 'pleasant' experience. Front of house: (Amy and Liz) fantastic welcome, great interpersonal skills. Surroundings: clean lines, professional, neat, tidy. Dentist (Arman): kept me informed every step of the way, gave all the available options, oozed competence, and very customer friendly and has a way of slowing down that fast beating heart! As for the extractions...did not feel a thing! I had more grief getting out of the sainsburys car park afterwards. Next appointment, next week, no problem. #NoFear"
3 Helpful Report
"Appointments are never on time!! Always waiting 30minutes to an hour after actual appointment time!! It’s actually annoying especially when you arrive on time each time!!! I have been coming to finest dentist since September 2018 and have only had 3 appointments start on time. Just a joke"
2 Helpful Report
"leicester branch!: The most unprofessional denist i know. You are a joke and i would not recommend you to anyone.if i could give you half a star i would. Always on the sick excuse after excuse"
2 Helpful Report
"I genuniely can't think of a worse experience than my time at Finest Dental. They treat their customers like cattle, they don't care and they messed up my teeth by not following the plan they were meant to carry out. They should be inspected thoroughly by the CCG"
2 Helpful Report
Hi,

I am sorry to hear about your unfortunate experience. We really appreciate your feedback and hope we can be given the chance to put your experience right.

Please contact the customer care team at Complaints@finestdental.co.uk for a member of our team to help resolve your concerns raised.

Many thanks,

Finest Dental
"I would not use them if I could turn the clock back they have a poor service and I been waiting 9 months for a dental plan please do not use them"
2 Helpful Report
"Started treatment for dental implants in 2017. Was told it would be about 6-7 months. After months of pain and no one taking notice of what I was telling them about the implants had to start all over again. After months and months of appointments suffering discomfort for most of the time still don’t have decent fitting dental implants. Still waiting for someone to come back to me from my last appointment end of October when I told the dentist I was not please with the fitting, was told this would be in about a week. Regretted the day I went to them. Still waiting refund of overcharge."
2 Helpful Report
"Seems alot of people are having problems with refunds. I'm waiting nearly 2 months for my refund. I won't hold my breath."
2 Helpful Report
"For those who are considering booking consultation or treatment with Finest dental, don't. I am currently still waiting for a refund for being mis-sold to, wrongly examined and tied into financial commitments because of them without a single bit of treatment being delivered. 2 months ago i requested to cancel, and i am still waiting for a decent response other than 'we will come back to you'. My solicitors are currently waiting my instruction to sue them. They are given the deadline for Tuesday next week but they haven't bothered to reply as per usual. If you are desperate for treatment and do consider to take it up with this unfortunate practice, then please make sure you READ EVERYTHING as i did, in case you find yourself in the same position as me in the near future AND MAKE THEM DELIVER ON EVERY WORD, because they don't know what they are doing. I am shocked to see positive reviews when i cannot describe the horror these last 5 months have been because of this company. Without you prompting them, they will run your treatment as though its a joke. They are unprofessional and the worst decision i've ever made. It has been 2 months, and im still waiting for my money (£3000), to be sent back."
2 Helpful Report
"Undergoing treatment at Liverpool street branch. The treatment clearly did not meet my expectation. The care I received before starting my treatment was no where near towards the end. My dentist kept changing and the last one I saw insisted that 'she' was happy with the treatment thus suggesting subtly that it did not matter if I was happy with the results or not. I am now being suggested more cosmetic procedures - which defies the whole point of Invisalign in my case. It seems like a total waste of my money- will think twice before recommending to others."
2 Helpful Report
"Right from the very first visit to the Wokingham branch, I could tell this was a professional setup and was certainly going to be good experience. The whole process was explained with exceptional detail, which made the decision to proceed a simple one. I’ve completed the treatment now and can certainly recommend this service. There aren’t many firms out there at the moment that work with this level of professionalism. Great work"
2 Helpful Report
Hi Ben, thank you for choosing Finest Dental Wokingham! We hope you love your new smile!
"Milton Keynes practice- I’m currently undergoing Invisalign treatment and can’t fault the service I have received so far. The staff are always so friendly and welcoming and accommodating. They can answer and question and were willing to take off my attachments for my wedding and put them back on for me. I’m so happy with the results of my braces so far and can’t wait to see the finished result, thank you!"
2 Helpful Report
"All started well and although took a bit longer my teeth came into desired place. Since then it has been a nightmare - the retainers would not hold and they have been trying all sort of solutions neither of which worked. Delays, delays, delays and procrastination. Very upset and thinking if i can use another doctor and send them the bill. My husband's retainers have been in place for 1.5 years after a treatment at a different place, and his teeth were a lot more complicated, so i can see the difference. Very devastating experience."
2 Helpful Report
"Leah at reception is absolutely fabulous. Never has somebody given such time, attention and tenacity to my dental plan. Most helpful and she has made the whole experience so much more perfect. Thank you Leah. Love from Asia"
2 Helpful Report
"re: Brentwood branch. I was recommended to finest dental by a friend after many years of avoiding going anywhere near a dentist, and I’m so happy I chose them. From the outset I felt totally at ease and my Invisalign treatment run smoothly from start to finish and I am so very pleased with the results. I will continue to use them for any other treatment I may need in the future because it was actually a pleasure to go there which I never thought I’d say about a dentist! Great dentists, great service. Receptionist outstanding"
2 Helpful Report
"I have nearly completed my treatment at Milton Keynes and it has been fantastic from start to finish. Staff are great and keep you well informed of appointments. The treatment has been faultless and I’m extremely happy with the results. I will continue to visit for my dental work. Special thanks to all the staff and harp as he has done a fantastic job and makes you feel at ease and explained everything he was about to do. Would 100% recommend this practice. . Thanks again to all"
2 Helpful Report
"Very professionally run business.. I have had to have a lot of private work done and the charges have been very reasonable .. my dentists Harps is superb and I couldn’t ask to be in better hands .. As for the receptionists Chloe and Josh , they are very easy to deal with and always attentive"
2 Helpful Report
"WOW! What can I say about Finest Dental? The team in Wokingham are simply superb. The girls on the desk are welcoming, friendly and made me feel so at ease. The dentist I saw was professional and again, took away the fear I had going to the dentist. I truly recommend Finest Dental to anyone wanting a great smile :O) Thank you for a pleasant journey!"
2 Helpful Report
Finest Dental is rated 4.61 based on 951 reviews