Mortgage 1st Reviews

5.0 Rating 1,078 Reviews
99 %
of reviewers recommend Mortgage 1st
5.0
Based on 1,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Mortgage 1st Reviews

About Mortgage 1st:

Mortgage & Protection Advisers covering the whole of the UK.

Offering a modern approach to mortgage advice, in that we can deal with the entire process from start to finish via phone and email, there is no need for long intrusive face-to-face sales appointments with us. Within minutes of your enquiry, you will be allocated an adviser who will search the market to find the most suitable mortgage based on your individual circumstances. Mortgage quotes and even a decision in principle can be emailed within a matter of minutes and your mortgage application can be submitted the same day!

Visit Website

Phone:

03300 552 240

Email:

lisa@mortgage1st.co.uk

Location:

2 Napier Court, Gander Lane, Barlborough
Chesterfield
S43 4PZ

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Mortgage 1st 5 star review on 21st February 2023
Lucy Bullivant
Mortgage 1st 5 star review on 16th November 2022
Jason And Suzanne Dann
Mortgage 1st 5 star review on 12th January 2022
Andrew & Sarah
Mortgage 1st 5 star review on 11th December 2021
Katie Booth
Mortgage 1st 5 star review on 7th July 2021
Anonymous
Mortgage 1st 5 star review on 24th June 2021
Stephanie Harvey
Mortgage 1st 5 star review on 17th June 2021
Nicole Cuffe
1
Anonymous
Anonymous  // 01/01/2019
Great service from Mark and Becky, nice and efficient which I like.
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Friendly, helpful advisers with straightforward advice :)
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Andy Hunt and Sharlene Risden have been great in assisting us with our mortgage application. Andy is very knowledgeable, personable and always makes time to talk us through things so that we're comfortable. Both have been professional, courteous and very quick to respond to our queries and keep us updated. We would highly recommend them!
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Fast, knowledgeable and attentive service, all done at great rates. The process couldn't have been more pain free. Thanks guys!
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Lauren Miller and Sharlene Risden have been excellent when helping me arrange my remortgage on Askew Way as well as a new mortgage on Trevorrow. A few challenges along the way but nothing Lauren couldn’t overcome. Thanks again ladies. Sam H
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My husband and I worked with Sam to arrange our mortgage and I really appreciated how he was able to explain the complicated aspects of the mortgage and process really clearly. Sam was clear, friendly and quick to reply to messages. Would recommend 100%. Thank you Sam!
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Paige and Sophie provided us with extremely helpful, professional and friendly customer service. All our needs were met in detail with efficiency and care. They were quick to respond to all queries and took time to explain the things we didn't understand.
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Excellent service from Danny and Keeley. It was a long a difficult property search for us and Danny was hugely supportive, he was always available for a call to discuss products, redo affordability checks, updated DiPs and even helped with potential bridging finance. His service was second to none. Keeley’s communication was excellent and she did a super job progressing our application. Thanks to both you!
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As usual a top class service from Nikki and the team, just makes life that much easier, Thanks Guys and Girls
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Very helpful. Easy to work with
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I came across Mortgages 1st online as I was looking to purchase my first house but was unsure of how to go about it. I put in an online enquiry and within 24hours had a response. My case was assigned to mortgage consultant Lucy Woodhouse, who has supported me no end. I cannot thank her or recommend her enough! She has explained everything to me and made sure that I understand the process as well as all documentation before moving forward with anything which has been so helpful, especially for someone who is new to all of this. Lucy has been accommodating with regards to contact after working hours where necessary, additional being prompt and courteous. She has sent me through each stage of the process so far and continues to do so to completions end. I would highly recommend working with Mortgage 1st whether you are a first time buyer or have been through the process of purchasing a house before. I would additionally highly recommend working with Lucy too. Thank you so much for all you have done and continue to do. Pam 🙂
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Easy to communicate with and really helpful. Dealing with Paige and Danny was an easy process and would recommend them to anyone buying a home.
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I was extremely nervous about getting a mortgage, I found a house I loved and wouldn't want to miss my chance. Nikki and Sharlene made the process much easier than expected, I got my offer quickly and smoothly, Nikki ensured she had everything she needed for a successful application and answered any questions I had. I couldn't recommend them enough!
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Mortgage 1st were recommended to me and from the moment I got in touch with Sam, he has always been available to help with any questions and his knowledge of all aspects is unmatched. From myself asking questions around new mortgage schemes appearing, he already knew about them and was able to thoroughly explain them. Sam also got me a much better range of mortgage offers than other mortgage brokers that I was told to go through by the new build sellers and was able to be flexible around the change in house pricing from what I originally discussed. The mortgage application process has been clear to me all the way through and Sam has been on top of everything, even being credited by the building sellers for how on top of it he was. The processing stage was also very smooth and Sharlene kept me updated at every stage with any issues or further information that was required. Sam also put me onto insurance quotes who have come back to me with good options for both building and contents insurnace which again has taken the pain away from me having to search myself. I would 100% recommend them both and mortgage 1st again. I'm sure I will be back in a few years when I need to reassess my remortgage options.
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Very impressed with mortgage 1st and replied to my initial contact really quickly. Also would highly recommend our broker Chris Dunn as he was always on hand to contact if any questions needed answering
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We found Mortgage 1st through a search engine and so glad we did! Chris Dunn and Paige Sanderson have been absolutely fantastic with us,clearly explaining everything at each step and responding to our (many!) queries straight away, thank you for all your help,wouldn't hesitate to recommend you to anyone,brilliant service!
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Lucy woodhouse has been fantastic every step of the way she kept me informed throughout the whole process and always answered any questions promptly. She even kept in contact out of hours and whilst on holiday would totally recommend 5 stars from me
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Carl is absolutely superb and helped us to secure the best possible mortgage for our new property. Honestly, couldn't be faulted, thank you, Carl!
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Lucy has been fantastic and we couldn't have asked for more during our mortgage application. Choosing the right mortgage and getting the best deal can be quite daunting at times but Lucy clearly explained every option and recommended the best deal that would meet our needs. Thanks to both Lucy and Sharlene Our mortgage application has been hassle free and quick to arrange so we can now look forward to hopefully completing in the next few weeks and moving into our new home. I would highly recommend Mortgage 1st and wouldn't hesitate to recommend them to both friends and family. Thank you again for a great service and we look forward to using both Lucy's and Sharlene's services again in the future when we come to renew.
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From the first phone call with Lauren Miller, the whole process of getting a mortgage was made easy for us. She was knowledgable and prompt in her responses and she worked above and beyond to make sure we could afford the house we wanted with a mortgage that suited our needs. No question was too much for her and she explained the whole process so well. I would highly recommend Lauren and this company.
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Mortgage 1st is rated 5.0 based on 1,078 reviews