Figleaves Insights

Figleaves have a Customer Happiness Grade of F. Customers are unhappy with their returns process and refunds.

 

F
Happiness Grade
F

Returns Process - Difficult

20.00%
Industry Average
" Misleading returns policy. "
- Tim Parlett
F

Refunds - Difficult

33.33%
Industry Average
" The Figleaves refund deducted the cost of the original postage, which is illegal for returns within 14 days. "
- Tim Parlett

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Alice, Customer Support