FHR Airport Hotels Parking Reviews

1.00 Rating 2 Reviews
0% of reviewers recommend FHR Airport Hotels Parking
Visit Website

Phone:
08444 122 900

Email:
reservations@fhr net.co.uk

Location:
FHR Airport Services Ltd
Borers Arms Road
Copthorne

Categories:
Travel
Flights
Airport Parking
Travel
Flights
Airport Parking

Are you a business owner?
See Business Solutions

How would you rate FHR Airport Hotels Parking ?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Rude staff when dropping the car off. Rude staff when picking the car up. Terrible service would not recommend"
Helpful Report
Posted 4 months ago
"Left our car with FHR (DriveFly) at Luton Airport for a week. When we got the car back the exhaust had been damaged and was making a terrible noise. We wasn't able to use the car until we got it to the garage later in the week. When we took it to the garage where we go all the time and they found that the exhaust had been damaged. We had only just had the exhaust replaced a few months prior and all was fine when we arrived at the airport. The garage said only way the damage could have been done would have been if it had been hit somehow. As well as the damage to the car it had obviously been driven as the drivers seat had been raised, the front passenger seat had been adjusted and the headrests on the back seats had both been put up as well - can't understand why this would have been necessary if a driver had just been parking it up. We also found rubbish left in the back of the car that wasn't ours and hadn't been there when we left it in their care. Having got in touch with them I've included their response below. I will not be using this service again and would advise caution to anyone who is considering using their services. Your feedback is important to us, and we do take every matter with careful consideration upon the evidence that that is available to base a fair conclusion. Having fully investigated in your matter, the following points are raised: Firstly we apologise for the feedback you have brought to our attention whilst recently using our services. Both of the drivers can confirm that they had no incidents whilst driving your vehicle and neither has there been any incidents during the duration period for the time the vehicle was parked with us. We have note of the mileage of how/where the vehicle was parked and this only suggests that it was safely parked to/from our compound only. Under the terms and conditions you signed and bound to when dropping your vehicle off on 30/04/16: 4.4 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass chips, clutches, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive. Only the exterior condition and mileage is agreed by both parties. The mechanical parts / interior condition is not assessed; therefore we are unable to comment on these factors. In summary, under all the prevailing evidence mentioned above, liability is denied and we are unable to assist this matter any further."
Helpful Report
Posted 2 years ago
FHR Airport Hotels Parking is rated 1.00 based on 2 reviews
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This