Ferry Marina Reviews

4.79 Rating 464 Reviews
96 %
of reviewers recommend Ferry Marina
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
on-time delivery
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.85 out of 5
Read Ferry Marina Reviews
No Customer Service skills
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Posted 8 months ago
The staff at Ferry Marina are great, however I felt the boat, the Golden Emblem was very overpriced. We booked what we thought was a luxury boat for our honeymoon at a cost of £1325 for 4 days. However the boat is quite tired with a number of things not working: -The curtain in the back cabin did not close as the fastener was broken. -The extra seat cushions in the seating area do not match and do not fasten to the bed base so cannot be used as a comfortable bed. -The dials for the water did not work and constantly showed half full which meant we ran out of water and spent 6 hours trying find somewhere to get water, ultimately finding the mooring in Norwich. This was a real pain and unwanted stress on our honeymoon. -The dials for the toilet did not work either and the tanks constantly showed empty even after 4 days! I really feel we were overcharged for this boat.
Helpful Report
Posted 1 year ago
Ferry Marina is rated 4.79 based on 464 reviews