Ferry Marina Reviews

Name: Ferry Marina
Rating: 4.79

4.8 Rating 470 Reviews

96 %

of reviewers recommend Ferry Marina

Company Reviews

Questions

Metrics

4.8

Based on 470 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01692631111

Email:

tara@ferry-marina.co.uk

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Ferry Marina 5 star review on 19th November 2018

Mark Harvey

Ferry Marina 5 star review on 4th November 2018

Andy Angela And Quite A Lot Of The Family.

Ferry Marina 5 star review on 27th October 2018

Whittingtons

Ferry Marina 5 star review on 13th October 2018

Sharon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boat was excellent and the staff were very friendly and helpful.”

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Posted 4 years ago

“Excellent boating holiday for a family of 4. We hired Merury Emblem which was sample for our needs and everyone had a great weeks holiday. From the moment we arrived to our departure, we were made welcome & the staff were excellent & informative. Thank you!”

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Posted 4 years ago

“Could do with more facilities on site. A few years ago there was a swimming pool, cafe and fish & chip shop , these would have been ideal also need a small shop for basics”

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Posted 4 years ago

“Fantastic holiday. Great cruiser. We lived every minute of our 2 week holiday”

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Posted 4 years ago

“We booked a boat which stated it was new for 2017, this was not the case. The boat was circa 1987. It had gaps were the roof met the window which allowed bugs in, there was moss growing on the window sills and lots of spiders on the boat. The roof slid back with a manual crank which took around 70 turns to get it up and down. The boat was difficult to steer with a lot of play in the rudder. The boat was not cleaned sufficiently when collected even though we had to wait for it to be cleaned. We have hired before and the service was fine but this boat was mis-sold to me and a disappointment.”

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Posted 4 years ago

“Fantastic service and staff will defo use again.”

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Posted 4 years ago

“Good Day We would like to thank Ferry Marina and all the Team for making it a truly wonderful weekend on the Norfolk Broads. Thank you.”

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Posted 4 years ago

“Great people great boat we had fun 👍🏼”

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Posted 4 years ago

“A bit disappointed there was no welcome pack like other boatyards which is a nice little touch, but the staff were fantastic, friendly helpful and very fast on the handover, the boat golden emblem 1 had a fantastic layout but shower curtains could do to be replaced due to mould on them, the table kept in the toilet didn’t seem hygienic either.but all said we had the best holiday thanks again.”

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Posted 4 years ago

“We honestly can’t recommend ferry marina enough. We hired a motor cruiser for the weekend from Friday to Monday and being complete novices we were shown everything thoroughly and felt confident in everything from the explanations to the support if we would ever need it. We can safely say we had one of the best holidays ever. Thanks to Ferry Marina. The all inclusive aspect is great as it keeps things really simple. 10/10.”

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Posted 4 years ago

“Bittern Cottage was in a great setting right on the river. We loved the heron and other wildlife visiting our decking. Very helpful staff advising on day boat hire and best beaches. Have never been to the broads before, but would definitely visit again. The weather was fantastic too!”

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Posted 4 years ago

“Very efficient,very helpful,very friendly,hireboat was fantastic.had a great holiday.”

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Posted 4 years ago

“Boats are clean and tidy and the staff are polite and helpful. A far better experience than we had earlier this year with one of other very large boatyards on the broads”

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Posted 4 years ago

“Excellent boatyard. Brilliant staff, always friendly and efficient. Special thanks to Save for fixing the problem so quickly. Brilliant week on Royale Emblem.”

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Posted 4 years ago

“Had a fantastic holiday with ferry marina,the boat was very clean and ready to go. Thanks to all the team. The Keating.”

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Posted 4 years ago

“Very friendly and helpful, good choice of boats, all inclusive price. Wouldn't use any other boat hire company”

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Posted 4 years ago

“My daughter and I hired Garnet Emblem. Foolishly we arrived 24 hours early! The staff were un-phased and super helpful. They sent us to the pub while they got the boat ready for us and then came to collect us. We were on the boat in less than an hour, a day early, at no extra charge! Truly amazing service. The boat was very clean and everything worked perfectly. We had a great weekend. Thanks again.”

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Posted 4 years ago

“we have hired a few of your boats over the years all have been very clean and the staff have always been helpful will book again”

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Posted 4 years ago

“Fabulous holiday in a beautiful part of the world. Great boat which suited our intergenerational family of five. Many thanks to the unstinting support of Ferry Marina.”

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Posted 4 years ago

“All Staff attitude was excellent”

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Posted 4 years ago

Ferry Marina is rated 4.8 based on 470 reviews