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Farrar & Tanner Reviews

4.8 Rating 5,881 Reviews

95 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 5,881 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 22nd March 2024

Farrar & Tanner 5 star review on 19th March 2024

Farrar & Tanner 5 star review on 29th February 2024

Farrar & Tanner 5 star review on 29th February 2024

Farrar & Tanner 5 star review on 23rd February 2024

431

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and respectful throughout my transaction . Customer service is excellent and resolution was reached swiftly. If you're in doubt about purchasing on line with this company, don't be, they offer a prestige service.”

Helpful Report

Posted 7 months ago

“Product arrived as promised and is great, thank you”

Posted 9 hours ago

“I was extremely happy with the quality of the wallet I recently purchased for my husband. I asked for it to be embossed with his initials which he was extremely surprised and impressed by. It was presented in a beautiful gift box and delivery was exactly as stated, very quick. I would 100% recommend Farrar & Tanner as a highly professional and reliable company.”

Posted 1 day ago

“Bought a gardeners knife with engraved blade as a gift. Knife arrived quickly with appropriate checks. Knife is great quality, good lock mech and smart engraving. Very pleased.”

Posted 2 days ago

“Ordered a personalised wooden box with a bottle of port for a 90th birthday gift. Delighted with the prompt service and excellent quality of the gift.”

Posted 2 days ago

“My son sent a link to me of the Farrar and Tanner backgammon set. He requested this for his birthday present. It is beautifully made, very good quality. He'll love it. Farmer and Tanner site is easy to access and negotiate. They were very efficient, the gift arrived very quickly. I will recommend using Farrar and Tanner to friends and family.”

Posted 2 days ago

“Hope is sill HOT ,got 3 old ones about 1 Yr ago got. Your,sis GOoD many thank,s Tim.”

Posted 3 days ago

“Amazing service and help to personalise a backgammon set - the shop assistant went out of her way to help get the product engraved in a non standard way. Really pleased with the stunning product and enjoyed visiting the shop in Cheltenham to see the products on display. A fantastic shop to pick up a good quality, personalised gift.”

Posted 3 days ago

“I found exactly what I was looking for. It was a fast turnaround and I’m really happy! Will visit again”

Posted 6 days ago

“A First class service”

Posted 1 week ago

“Quick delivery, good packaging and lovely item just as described.”

Posted 1 week ago

“Outstanding product and good packaging”

Posted 1 week ago

“My items arrived today. Well packaged and of excellent quality - my friends' 60th Birthdays will now be enhanced. I am SO impressed - they look better "in the flesh" than they do on-line. In this world of keyboard warriors and people who feel entitled to complain about everything, I think it is valuable to give some good feedback when warranted, because you have done a great job here. Many thanks & I look forward to using you again in the future. (One of my colleagues is retiring in September after 20+ years with the company !)”

Posted 1 week ago

“Well crafted and beautiful bracelet. Really pleased with it and delivery abroad was so easy!”

Posted 1 week ago

“Brilliant quality of product (strong and looks great) and service/delivery/packaging exactly as you’d expect for a quality product.”

Posted 1 week ago

“Excellent service we were delighted with everything thank you Can you please send catalogues to be P 43 at BT Internet.com small casements thank you”

Posted 1 week ago

“Beautiful wallet and great quality. I had the wallet personalised and it looks great. I can’t wait to gift this my husband for his birthday. Thank you!”

Posted 2 weeks ago

“Bought as a a present for my partner who enjoys a bit of whittling. The knife is just the right size and extremely sharp. Was bought as a gift box and the engraving was lovely. My only issue with it as a gift box is a sharpener of some description would have been nice to be included in the box, but that is not to distract from the fact that this is a lovely knife and well presented. Due to Easter weekend my delivery time was missed (and so also his birthday) but CS fixed this issue as best they could and I was happy.”

Posted 2 weeks ago

“I bought this scarf for my brother-in-law for his birthday, he absolutely loves it. Keeping the easterly winds away from his neck and face.”

Posted 2 weeks ago

“Lovely item - just as described. Nicely packaged and arrived quickly. Very pleased.”

Posted 2 weeks ago

“No problems at all! Would recommend”

Posted 2 weeks ago

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Farrar & Tanner is rated 4.8 based on 5,881 reviews