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Farrar & Tanner Reviews

4.8 Rating 5,888 Reviews
95 %
of reviewers recommend Farrar & Tanner
Company Reviews Product Reviews
8,822
 Metrics Info
4.8
Based on 5,888 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Farrar & Tanner Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Harold Richard
Verified Buyer
“Driving gloves are vey nard to find but we fownd these gloves they are brilleant good fit”
Helpful Report
Posted 2 months ago
Kristine
Verified Reviewer
“First time order really pleased with order it come as i expected,as well package was very secure and no damage. Definitely recommended customer services as well friendly and helpful. Thank you very much. 🤩”
Helpful Report
Posted 2 months ago
John
Verified Buyer
“Ordered some leather Dent gloves and delivered in speedy manner.”
Helpful Report
Posted 2 months ago
Karen
Verified Buyer
“A good quality small wallet. Arrived on time and placed in a nice box which is ideal as it's a birthday present.”
Helpful Report
Posted 3 months ago
Miranda
Verified Buyer
“There was a fault in the etching on the glass. I contacted Customer Services, returned the glass and received a personalised replacement the next morning - in time for the birthday celebration that day. The recipient was delighted with her present. I don’t think you could ask for more in terms of ensuring customer satisfaction, I would happily order again from this company.”
Helpful Report
Posted 3 months ago
Jamie
Verified Buyer
“I thought this was excellent service. It was prompt and efficient. But when I made a mistake, they sorted it.”
Helpful Report
Posted 3 months ago
Christine
Verified Buyer
“It appeared to be what I was looking for but it was not for me. I am unable to comment, sorry. Christine”
Helpful Report
Posted 3 months ago
Kathleen
Verified Buyer
“Excellent product and great customer service. I added a personal touch as it was a gift .”
Farrar & Tanner 5 star review on 23rd January 2024 Farrar & Tanner 5 star review on 23rd January 2024 Farrar & Tanner 5 star review on 23rd January 2024
Helpful Report
Posted 3 months ago
Miriam
Verified Buyer
“Lovely leather bag arrived much sooner than expected in a sturdy box. Exactly as described\pictured on website. I doubt any airline would view it as hand luggage due to size and I've actually packed for 4 days in it already. Only slight reservation is the base leather is so soft the brass stud feet may only work if bag full. Scuff pattern will no doubt appear in time.”
Helpful Report
Posted 3 months ago
Meryl
Verified Buyer
“Bought to give as a wedding gift. Quality of engraving and box were perfect and delivery was speedy too. Would use again .”
Helpful Report
Posted 3 months ago
Kristine Vaivara
Verified Buyer
“Order special gift box with note on box come really nice and look fabulous thank you so much . Really pleased with order 🤩”
Farrar & Tanner 5 star review on 21st January 2024
Helpful Report
Posted 3 months ago
David
Verified Buyer
“More than happy with my purchase, and a great service, cheers, David.”
Helpful Report
Posted 3 months ago
Tracey
Verified Buyer
“I ordered a hat and scarf, with the onset of freezing temperatures! Purchasing was quick and easy, the products I chose were of a good price and delivery was very quick. Additionally, I was kept updated with about the status of my order throughout. I will definitely shop at Farrar & Tanner again.”
Helpful Report
Posted 3 months ago
Jane
Verified Buyer
“Ordering on line was simple, order delivered as expected, with great tracking. The personalized wine box is spot on, thank you!”
Helpful Report
Posted 3 months ago
Jayne
Verified Buyer
“Elegant box. Received well packaged perfect condition love it so glad I saw this. Would recommend absolutely. Well done Farrar & Tanner.”
Helpful Report
Posted 3 months ago
Alan
Verified Buyer
“Well made and presented wash bag. With plenty of individual compartments.”
Helpful Report
Posted 3 months ago
Diane
Verified Buyer
“Brilliant product and brilliant service, also the customer service was excellent. Thank you, would order again without hesitation .”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Bought the pewter stag whiskey glass. Wonderful product, beautifully engraved and delivered really swiftly. Excellent service from start to finish.”
Helpful Report
Posted 3 months ago
Hilary
Verified Buyer
“Received package in good time very pleased with purchase”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Got an engraved glass with the stag on it and it is so nice! Very happy with it, and it came very quickly too. Highly recommend!”
Helpful Report
Posted 3 months ago
Farrar & Tanner is rated 4.8 based on 5,888 reviews
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