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Farrar & Tanner Reviews

4.8 Rating 5,888 Reviews

95 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 5,888 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th April 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 22nd March 2024

Farrar & Tanner 5 star review on 19th March 2024

Farrar & Tanner 5 star review on 29th February 2024

Farrar & Tanner 5 star review on 29th February 2024

432

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Located the company online and am very pleased with the attention and detail to my request. An engraved tankard which I am delighted with.”

Posted 1 month ago

“The Fisherman engraved whisky tumbler was exactly as illustrated and I’m delighted with it, it’s made a great THANK YOU gift”

Posted 1 month ago

“Very fast delivery and the wallet is simply beautiful. A perfect birthday gift with the name engraves.”

Posted 1 month ago

“Great product, delivered very swiflty, and well received by the recipient.”

Posted 1 month ago

“My order was processed promptly and efficently and the manicure set I had ordered was exactly right.”

Posted 1 month ago

“I ordered : Ladies Allanton Leather Belt - Brown SKU: LAC0306BR51S Size Small However, I received a size medium belt.”

Posted 1 month ago

Apologies you were sent the wrong sized belt, I'm pleased we were able to resolve this situation over the phone. Thank you for taking the time to speak to me.

Posted 1 month ago

“Good quality necklace in a in a lovely presentation box”

Posted 1 month ago

“Great service and delighted with the book holder.”

Posted 1 month ago

“This is our first backgammon board and it is Beautiful. Delivered in 2 days would definitely recommend.”

Posted 1 month ago

“First time I have used Farrar & Tanner but am very impressed. So easy to find what I wanted on their website, extremely quick delivery and the quality of their products are excellent. They kept me informed as to when I would receive my goods all along the way too. Will definately be purchasing from them again in future.”

Posted 1 month ago

“Fantastic”

Farrar & Tanner 5 star review on 29th February 2024

Posted 1 month ago

“User friendly website. Product arrived in good time and was of good quality.”

Posted 1 month ago

“Very prompt delivery and I am very pleased with the product. Your list of items for sale seems to be very comprehensive and may prove useful in the future.”

Posted 1 month ago

“Beautiful, high quality manicure set. Am pleased!”

Posted 1 month ago

“My order, a decanter for my uncle's 60th birthday, arrived a lot quicker than expected and was very well packaged to avoid breakage. I'll certainly use Farrar & Tanner again for similar purchases.”

Posted 1 month ago

“I bought this as a gift for my daughter, a celebration for her great exam results, she's absolutely in love with her gift, fantastic quality,fantastic engraving....it was very safe ,well packaged and delivered super quick, I'll be ordering again . I bought the glass with the skull and crossbones.”

Posted 2 months ago

“Wonderful products thank you”

Posted 2 months ago

“Very good range of products and quick delivery even with required engraving. Well presented gift wrapping added value to the whole process.”

Posted 2 months ago

“I want to express my gratitude in regard to my recent order from your store. I ordered a jewelry box as a wedding gift for my friend. She loved it and was very happy. The delivery was very prompt too and the item has a very good quality, the product perfectly serves its purpose”

Posted 2 months ago

Dear Daria, Thank you for taking the time to leave your review. I'm very sorry to see the damage to the Jewellery box, we'd love to sort this for you. Having checked our email system, we haven't received any contact from you. I will shortly email you from my personal account to resolve this issue immediately. Kind Regards, Jamie Farrar and Tanner Customer Service.

Posted 1 month ago

“Very pleased with the quality of my two belts. Originally ordered the wrong size and the staff bent over backwards to help us replace them with the correct size. The delivery timescale was amazing and we would definitely use this company again without fail. Thank you”

Posted 2 months ago

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Farrar & Tanner is rated 4.8 based on 5,888 reviews