Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.76

4.8 Rating 28,031 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.8

Based on 28,031 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 21st April 2024

1442

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the flowers and always happy to see them come up 🥰 good products packaging and delivery”

Helpful Report

Posted 4 days ago

“Great results this Spring with Tulip bulbs from Farmer Gracy. They arrive in good condition and are top size. I did buy a few from other suppliers but in terms of value and quality Farmer Gracy's have performed the best. I will have to order earlier for next year to get two of my favourites La Belle Epoque and Amazing Parrot which had sold out.”

Helpful Report

Posted 4 days ago

“So much to choose from, all with great advice on what to pair with and how to grow. My plants were packaged with care, and all arrived safely with full planting instructions. I've just placed my second order. Excited to see my garden grow.”

Helpful Report

Posted 4 days ago

“Fantastic service. Great quality bulbs and plants. Excellent packaging. What more is there to say??”

Helpful Report

Posted 4 days ago

“All arrived on time, packaged well and in excellent condition. Thank you Farmer Gracey😁”

Helpful Report

Posted 4 days ago

“My order arrived promptly and the plants were in good condition. One bag contained only compost and no plant. I did email the company but haven’t heard back yet……..”

Helpful Report

Posted 4 days ago

Hello, Thank you for your review. We are sorry to hear this. We endeavour to respond to all emails within 48 business hours, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by email or phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 1 day ago

“Very prompt and delivered by a pleasant driver.”

Helpful Report

Posted 4 days ago

“Great company very pleasant on phone send email how to take care of bulbs I received definitely buy again thanks”

Helpful Report

Posted 4 days ago

“I recently purchased several bare root plants from you. I am quite disappointed in the quality of these plants. The bare root plants were very small with very few roots on them. I cannot see these plants being anywhere near ready to plant out at the end of May. I have purchased plants from you before and they have always been very satisfactory. However the Lily and Gladioli Murielae bulbs were in very good condition.”

Helpful Report

Posted 4 days ago

Hello, We are sorry to hear you are disappointed with your most recent order from us. Bare root plants are naturally different shapes and sizes and the roots will continue to grow after planting. Providing the bare root plants have buds or shoots, they should continue thrive after they're potted up. If you have any concerns regarding their growth in a few weeks then please do let us know. customercare@farmergracy.com All the best, Farmer Gracy Customer Care

Posted 1 day ago

“Great company very pleasant on phone send email how to take care of bulbs I received definitely buy again thanks”

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Posted 4 days ago

“Tttttttttttt”

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Posted 4 days ago

“Such a lovely company, beautiful plants and bulbs, they always arrive in tip-top condition, great customer service you are kept informed of delivery etc, I would highly recommend farmer gracy for all your plants and bulbs you so t be disappointed.”

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Posted 4 days ago

“Very professional service.”

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Posted 4 days ago

“Have bought my bulbs and plants from Grady’s for several years now , excellent healthy good sized products . Only suggestion I would say,is that regular customers could be offered good rewards for remaining loyal ..bit like a loyalty card … I love Gracy !”

Helpful Report

Posted 4 days ago

“Great bunch kept me informed from start to finish even sent short video how to care for my bulbs thanks”

Helpful Report

Posted 4 days ago

“Usually well impressed with Farmer Gracy But there’s creatures in the dahlias They seem hollow in side tuber. & worm like larvae crawling inside. Any chance of some replacements. I had a total of 3 bags Sweet Suzanne !! No great”

Helpful Report

Posted 4 days ago

Hello, Thank you for your review. We're sorry to hear that the Dahlia's have arrived in this condition. Please send an email to customercare@farmergracy.com with further details so we can replace these for you. All the best, Farmer Gracy Customer Care

Posted 1 day ago

“I would have given five stars but Tumbling Ted Saponaria arrived in a very sorry state, very disappointed. I'm hoping they survive but don't think they will. I've planted all the begonias and they're looking good and a couple are showing above the soil in the baskets. The peonies have buds on already. Cant wait to see them bloom. I've ordered lots from Farmer G and the staff are lovely and packaging is great and delivery is fine. Thank you.”

Helpful Report

Posted 4 days ago

Hello, Thank you for your review. We are sorry to hear that there are concerns regarding the Saponaria received. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can replace if required. All the best, Farmer Gracy Customer Care

Posted 12 hours ago

“Your app has blocked my Facebook app and their seems no way to exit the shop. Can you sir it as I do not want to recommend a shop that blocks exiting the app .”

Helpful Report

Posted 4 days ago

“I really like buying from this company, my purchases have always arrived beautifully packed and in excellent condition. I would definitely recommend.”

Helpful Report

Posted 4 days ago

“I’m a new with this company. Ordered phlox roots and two of them didn’t go well. Will c the other ones how it’s go. I hope everything goes well.”

Helpful Report

Posted 4 days ago

Hello, Thank you for your review. We are sorry to hear that you have had mixed success with these bare roots. We have planting and care guides available for all our products which include some helpful information. https://www.farmergracy.co.uk/blogs/planting-care If you have any concerns regarding the growth of these then please feel free to send an email to customercare@farmergracy.com with further details and we can assist accordingly. All the best, Farmer Gracy Customer Care

Posted 1 day ago

Farmer Gracy is rated 4.8 based on 28,031 reviews