Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.76

4.8 Rating 27,775 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.8

Based on 27,775 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 12th April 2024

"Izabela "

"PAMELA"

"Natalie"

Farmer Gracy 5 star review on 11th April 2024

"Stephanie"

1432

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good delivery, beautifully packaged with instructions, just to wait not will the bulbs come up! looking forward to lots of lovely blooms this summer!”

Helpful Report

Posted 5 days ago

“I ordered the bare root geums. All planted as soon as they arrived but one looked dead and still does. Other two growing.”

Helpful Report

Posted 5 days ago

Hello, Thank you for your review. We're sorry to hear there are concerns regarding the condition of one of these bare roots. Please kindly send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care

Posted 2 days ago

“The bare root plants that I ordered were delivered in good condition and are already in the ground. Going on past performance these new plants should grow very well and I look forward to them enhancing the garden.”

Helpful Report

Posted 1 week ago

“Bulbs are good quality and come with planting instructions which is useful as they offer some more unusual plants. It is also reassuring that when things go wrong their customer service is equally good. It would be 5 * if they used a reliable courier not Evi so you parcel does not get damaged in the first place.”

Helpful Report

Posted 1 week ago

“I can't say only just put them in a pot.”

Helpful Report

Posted 1 week ago

“Using Evri is not good. My parcel was collected on a Wednesday and was not delivered until the following Tuesday. One of the packets of bare rooted plants appeared to have suffered as a result of this. The sprouting leaves were yellowing and showing signs of distress. Hopefully with some tlc it might recover. The rest of the parcel contents were ok.”

Helpful Report

Posted 1 week ago

Hi Alan, Thank you for your review. We're sorry to hear that there was an issue with this delivery and for the inconvenience it has caused. Please note, our team can liaise with EVRI on your behalf if there are any delivery queries. We kindly ask that an email is sent to customercare@farmergracy.com with the information so we can contact the couriers in question. If you have any concerns regarding the items once planted then please feel free to contact us. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Excellent service with top quality lily corms/bulbs”

Helpful Report

Posted 1 week ago

“I received some items that were not as good as I expected, however this was soon rectified and compensated for. A great service as always.”

Helpful Report

Posted 1 week ago

“The quality of the products is very good ! And for a nice price at that. But it's the second time I'm buying on this site, and you wait a long time for it to be shipped. 2-3 weeks. And this time I even had to remind them of my command... On month after buying. It was thdn send and at my door 3 days later.”

Helpful Report

Posted 1 week ago

Hello, Thank you for your review. We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. All the best, Farmer Gracy Customer Care

Posted 1 week ago

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Posted 1 week ago

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Posted 1 week ago

“Delighted with the bare root lupins though they took 7 days to be delivered. Disappointed that various plants I ordered would not be despatched till second half of May so unfortunately cancelled order.”

Helpful Report

Posted 1 week ago

“I’ll let you know when they’ve grown! 🌹🌺🌸🌼🌷”

Helpful Report

Posted 1 week ago

“Delphiniums bulbs vet ej om de är levande resten var fina”

Helpful Report

Posted 1 week ago

Ciao, Siamo spiacenti di apprendere che ci sono dubbi riguardo alle condizioni di questo ordine. Invia un'e-mail a customercare@farmergracy.com con ulteriori dettagli in modo che possiamo aiutarti. Ti auguro il meglio, Assistenza clienti Farmer Gracy

Posted 1 week ago

“Bare root hosta plants were delivered well packaged as expected. All were clearly labelled apart from a collection of four different varieties in one bag not individually labelled.”

Helpful Report

Posted 2 weeks ago

“The dahlia tubers arrived on time and they look very good. Have planted on in tubs and compost”

Helpful Report

Posted 2 weeks ago

“Some bulbs arrived in por state This is inacceptable, you are thé best”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We're sorry to hear that some of your plants may have arrived in poor condition. Please send an email to customercare@farmergracy.com if you have any concerns so we can assist accordingly. All the best, Farmer Gracy Customer Care

Posted 1 week ago

“Plants arrived safely despite the box seeming small for 10 perennialls and the plants looked very underdeveloped However , we potted them up and watered them in and now after 1 week they have put on growth and look happy and thriving. I am looking forward to large , healthy plants and will plant them out later.”

Helpful Report

Posted 2 weeks ago

“Everything arrived in one piece and seemed to be in good condition - they were planted immediately following instructions so I hope they will grow well. I was appreciative of the money off voucher but was disappointed at the date - I have just spent quite a bit with you so I am unlikely to buy more plants straight away. It would have been good to have been able to put it towards flowers or bulbs later on in the season.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. With regards to the voucher, we can only apply one offer code per order. If you have any queries regarding a voucher/ offer code then please send an email to customercare@farmergracy.com and we will do our utmost to help where possible. All the best, Farmer Gracy Customer Care

Posted 2 weeks ago

“Very happy with my order well packed Good quality!”

Helpful Report

Posted 2 weeks ago

Farmer Gracy is rated 4.8 based on 27,775 reviews