Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.76

4.8 Rating 28,031 Reviews

94 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.8

Based on 28,031 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 21st April 2024

1442

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For £8+ for a White Iris 1 inch of non existence dried up dead fibre .DISAPPOINTING to say the lest.Mary”

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Posted 3 days ago

“As always, plants and bulbs are lovely quality. I keep coming back.”

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Posted 3 days ago

“Bulbs arrived ok. Nice and healthy. A canna had some rot at one end and was replaced without any issues. Very happy with products and service.A+++”

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Posted 3 days ago

“Very disappointed, out of the £36 worth of plants I received 2 hollyhocks, 1 lupin and I other plant were viable. Time will tell if these remnants flourish but not hopeful”

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Posted 3 days ago

“Excellent service”

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Posted 3 days ago

“Bigger bulbs than other companies, never had any problems with this company. Nice big flowers”

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Posted 3 days ago

“Very disappointed with the Begonia tubes you sent me . Out of 36 , 12 were of a good size , 24 were very small , I contacted your customer service only to be told send photo , I had already planted them . I won’t be buying from Farmer Grace again , it’s Farmer Disgrace for me .🤮”

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Posted 3 days ago

“All the plants ordered have arrived on time & in good order, good packaging & presentation, plants & bulbs growing well 😀👍”

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Posted 3 days ago

“Pleased with my order soaked them on arrival as specified and plants are sprouting”

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Posted 3 days ago

“excellent service.... and the live tumblers shooting ,growing well.... still need to plant bulbs but weather like winter windy weather still here.... unusual.... service excellent as deferred delivery until April. the giant lily's 2mtrs high possible ...are immediately thriving....”

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Posted 3 days ago

“I ordered about 5 Alstromarias from you. They arrived safely. Thank you. Only 3 have come up. I potted them up in my big plastic tunnel. One is coming up with a completely different leaf - def not an alstromaria!! I’m gardening all my life. I’m early 70’s now. Love to hear from you. Disappointed”

Helpful Report

Posted 3 days ago

Hello, Thank you for your review. We're sorry to hear that there are concerns regarding your Alstroemeria. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can assist. All the best, Farmer Gracy Customer Care

Posted 16 hours ago

“I’ve had good plants from them previously, sometimes they don’t grow, sometimes they do, their bulbs are good, but my recent plant order was dreadful. The delivery company they use (evri) didn’t deliver until a week later than they should have done & when it arrived the plants were in a shocking condition. Farmer Gracy has told me that I shouldn’t worry, because bare root plants always look poor when you receive them, but I’m sure they shouldn’t actually be rotten. Time will tell, but the fact that the roots & shoots are both dead probably indicates that they’re not going to grow.”

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Posted 4 days ago

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Posted 4 days ago

“Bulbs and bareroots have arrived in very good condition and earlier purchases have flowered beautifully”

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Posted 4 days ago

“I am a member of several garden groups but find Farmer Gracy goods in excellent condition and well packed, glad I found them”

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Posted 4 days ago

“Unfortunately I have had two plants that I bought and were delivered in march which have not survived I will be very careful in which plants I purchase in future”

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Posted 4 days ago

“Your bulbs are amazing and I will continue to order them from you. But it’s been a bit hit and miss with the perennials this year, with a number of them not surviving.”

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Posted 4 days ago

“Simply magnificent plants!”

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Posted 4 days ago

“Esperienza pessima.nonostante le mie ripetute rimostranze non c’è stata da parte vs. alcuna intenzione a comprendere e risolvere la problematica che vi ho sottoposto. Come vi ho ripetutamente comunicato ho ricevuto 18 piccole piantine di rose tutte praticamente morte. Da parte vs. non c’è stata alcuna volontà ad assumervi la responsabilità del prodotto difettoso ma solo delle risposte stupide ed inconcludenti. Avete perso un cliente che sicuramente non vi farà una buona pubblicità.”

Helpful Report

Posted 4 days ago

Ciao, Siamo spiacenti di apprendere che ci sono preoccupazioni riguardo alle condizioni di questi e che la domanda non è stata risolta in modo soddisfacente. Ci impegniamo a rispondere a tutte le e-mail entro 48 ore lavorative e speriamo di risolvere tempestivamente eventuali reclami. Se il problema non è stato risolto, contattaci nuovamente assicurandoti che tutte le fotografie degli articoli siano state inviate. Ti auguro il meglio, Assistenza clienti Farmer Gracy

Posted 1 day ago

“From my two recent orders. .The Ranunculus were good quality and have all sprouted successfully. I had ordered a batch of 3 bare root Echinacea plants..however there were only two in the bag, and unfortunately one was rotten. I tried to grow it on but no success. I planted the bare root Delphinium, however again it felt quite rotten on arrival, but attempted to grow it. But after a few weeks I could see it was mouldy. The rest of the order has all started growing successfully.”

Helpful Report

Posted 4 days ago

Hello, Thank you for your review. We're sorry to hear that some of the bare roots received have arrived in this condition. Please can we kindly request that you send an email to customercare@farmergracy.com with further information so we can replace or refund accordingly. All the best, Farmer Gracy Customer Care

Posted 1 day ago

Farmer Gracy is rated 4.8 based on 28,031 reviews