Fancy Dress Ball Reviews

1.00 Rating 1 Reviews
0% of reviewers recommend Fancy Dress Ball

Phone:
01422 256316

Location:
Raglan Street, Halifax, West Yorkshire United Kingdom

Category:
Business & Office

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1 reviews
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Nicola
Would not recommend this company. I paid £10 for next day delivery. I ordered after 5pm on the Friday, so I thought if the order was not delivered the following day, it would arrive on the Monday. This is despite the fact that it said that delivery would take place by 5pm the next day when I ordered and that they emailed me confirming delivery the next day before 5pm. It didn't arrive on the Monday either and when I questioned this they responded by saying that I hadn't checked their website properly (I had). Then we I posted a negative review, they requested that it be removed (it hasn't been!!). Their website and emails are misleading in terms of delivery and their customer service is the poorest I have ever come across. Would not use again.

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"Would not recommend this company. I paid £10 for next day delivery. I ordered after 5pm on the Friday, so I thought if the order was not delivered the following day, it would arrive on the Monday. This is despite the fact that it said that delivery would take place by 5pm the next day when I ordered and that they emailed me confirming delivery the next day before 5pm. It didn't arrive on the Monday either and when I questioned this they responded by saying that I hadn't checked their website properly (I had). Then we I posted a negative review, they requested that it be removed (it hasn't been!!). Their website and emails are misleading in terms of delivery and their customer service is the poorest I have ever come across. Would not use again."
Helpful Report
Posted 1 year ago
Fancy Dress Ball is rated 1.00 based on 1 reviews