Woolley & Co, Solicitors Ltd Reviews

4.55 Rating 119 Reviews
87 %
of reviewers recommend Woolley & Co, Solicitors Ltd
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About Woolley & Co, Solicitors Ltd:

Woolley & Co, Solicitors operates from 23 locations around the country providing specialist legal advice on divorce, separation and family law. As well as dealing with divorce and family law cases in the UK our lawyers handle divorce for British expats living around the world.

We are dedicated to providing exceptional client service and always take any client concerns very seriously

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Phone:

01789 330310

Email:

info@family-lawfirm.co.uk

Location:

Warwick Enterprise Park Wellesbourne Warwick

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Anonymous
Anonymous  // 01/01/2019
All along they were trying to get me to pay more than what I paid for a basic divorce. Finally, I paid some more for advice on how to handle the financial part, but then explained that I couldn't pay for it any longer. When I sent an email about where I was with everything pertaining to the divorce, and as a way to explain why it was on hold because my x was dithering on the financial settlement details...I was charged by Woolley & Co. again just because I spoke about the finances in the email. Added to that, my solicitor was quite rude at times, especially when I confronted her about the extra charges. She and Co. even took the time and effort to go through all the exchanges and "investigate" my claims of overcharging, only to tell me that they were right and I was wrong, and in fact they should have charged me more. Such poor customer service I have never seen from a law firm. My solicitor was also frequently very late in her reply's. Lastly, and this is the cream of the crop, my divorce was final in May 2020 but my solicitor just let me know in February 2021!
Rebecca, as you know your complaint has been through our full, independent complaints procedure. It’s therefore disappointing that you felt the need to write this review as none of your claims have been substantiated. Woolley & Co, Solicitors
If you want an overpriced solicitor with very poor skills choose this firm. You hire them and they give you an inexperienced person who finds it difficult to string a sentence together. Very disappointed and would never use them again.
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us on 01789 330310 Andrew Woolley
Quyen Trickett cost my ex-wife almost £26000 my cost £5,000 I kept the house thank god she's not a very good solicitor
I am disappointed that you were not satisfied with the service you received from Woolley & Co. Please do call us on 01789 330310 if you would like to discuss your comments further. Andrew Woolley
Quyen Trickett like to spend client money for no good reason and seems to ignore Court orders when she feels like it, has cost my ex-wife a fortune in legal fees and takes forever to respond to request from other solicitor and seems to require a banister for everything
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us. Andrew Woolley
The whole divorce proceeding was made worse by using Wooley and Co Ltd. Only point of contact is by email which has a sporadic reply time, sometimes a week, not what you expect when you are being charged for a reply. Even worse if your solicitor decides to call you off their own back and you get charged five times as much. I had to suspend divorce proceedings as I had been diagnosed with cancer, Wooley and Co fabricated a bill for over £2k. I’m guessing that they had to milk the cash cow while they could. I am not divorced, have an arduous journey to recover my health, and so far, Wooley and Co have charged over £6000, if I wasn’t paying the bill it would be almost laughable. Use Wooley and Co at your own peril!
This review is very distressing for us and we are sorry to learn of your illness, which we were unaware of. Please contact us so that we can address your concerns. Call us on 01789 330310 or via our website www.family-lawfirm.co.uk. Woolley & Co, Solicitors
Awful service, wrong information passed on, I felt Abby had no idea about legal process and often got it wrong. This drew the court situation out months longer than it needed to and caused me considerable stress and expense. Avoid like the plague.
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us. Andrew Woolley
The whe divorce lasted nearly 5 yrs. Every step of the process went wrong with continued delays from court and solicitor. I felt pushed into just accepting the any decision with no regard to whether it was fair or not. At times i felt that my solicitor was working for the other side. For me a very very poor experience. Would never recommended Woolley & Co.
Woolley & Co, Solicitors Ltd is rated 4.55 based on 119 reviews