Woolley & Co, Solicitors Ltd Reviews

4.55 Rating 119 Reviews
87 %
of reviewers recommend Woolley & Co, Solicitors Ltd
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About Woolley & Co, Solicitors Ltd:

Woolley & Co, Solicitors operates from 23 locations around the country providing specialist legal advice on divorce, separation and family law. As well as dealing with divorce and family law cases in the UK our lawyers handle divorce for British expats living around the world.

We are dedicated to providing exceptional client service and always take any client concerns very seriously

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Phone:

01789 330310

Email:

info@family-lawfirm.co.uk

Location:

Warwick Enterprise Park Wellesbourne Warwick

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Anonymous
Anonymous  // 01/01/2019
Quyen Trickett like to spend client money for no good reason and seems to ignore Court orders when she feels like it, has cost my ex-wife a fortune in legal fees and takes forever to respond to request from other solicitor and seems to require a banister for everything
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us. Andrew Woolley
The whe divorce lasted nearly 5 yrs. Every step of the process went wrong with continued delays from court and solicitor. I felt pushed into just accepting the any decision with no regard to whether it was fair or not. At times i felt that my solicitor was working for the other side. For me a very very poor experience. Would never recommended Woolley & Co.
Quyen Trickett cost my ex-wife almost £26000 my cost £5,000 I kept the house thank god she's not a very good solicitor
I am disappointed that you were not satisfied with the service you received from Woolley & Co. Please do call us on 01789 330310 if you would like to discuss your comments further. Andrew Woolley
The whole divorce proceeding was made worse by using Wooley and Co Ltd. Only point of contact is by email which has a sporadic reply time, sometimes a week, not what you expect when you are being charged for a reply. Even worse if your solicitor decides to call you off their own back and you get charged five times as much. I had to suspend divorce proceedings as I had been diagnosed with cancer, Wooley and Co fabricated a bill for over £2k. I’m guessing that they had to milk the cash cow while they could. I am not divorced, have an arduous journey to recover my health, and so far, Wooley and Co have charged over £6000, if I wasn’t paying the bill it would be almost laughable. Use Wooley and Co at your own peril!
This review is very distressing for us and we are sorry to learn of your illness, which we were unaware of. Please contact us so that we can address your concerns. Call us on 01789 330310 or via our website www.family-lawfirm.co.uk. Woolley & Co, Solicitors
As an expat I needed to conduct my divorce online. The divorce process was easy and swift and I appreciated the set fee rather than be left unknowing as to how much fees could or would build up otherwise. Fortunately my ex and I were incredibly amicable which meant that our divorce went through very quickly. The reason for removing two stars is that £500 of my up front payment was for drawing up a financial final agreement between both parties, which should have been simple since we were both in full agreement from the time we hired Davina from Woolley & Co. since neither party heard again, I chased Woolleys twice but never heard back. I have now been remarried for over three years and just received notification that a cheque the firm supposedly sent (neither of us received it) had not been cashed. This refund was for £45.i queried the £500 final financial agreement we paid for and never received and was told they had drafted it so the money is lost. Very strange that neither of us ever received said such document and despite chasing them twice about it, we still never received the document to sign. So we paid £500 for a document that no one received to sign and they never thought to query why they hadn’t received it back if they had sent it. Strange. I’m happy with the speed of the divorce but would advise to be cautious when other elements of a separate come in to play.
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us. Andrew Woolley
Overpriced. Use clients as an open ended cheque book!
I am sorry you were dissatisfied with the service you received from Woolley & Co. If you would like to discuss your comments with us please call. Andrew Woolley.
I literally paid £1200 for something I had already sorted out and was made use of by this law firm. I literally paid this amount for one application that was sent by the solicitor handling my case to the concerned court and few emails between us. Our initial agreement was to apply for a divorce and after a year of communication back and forth(almost) and a loss of £1200, I still stand where I was to start with. The create a web of legal terms around you that, as a common man, you have no clue of and then strangulate you with it. When it came to actually applying for divorce, i was given an estimate up to £12000. Basically, I threw my £1200 down the Thames.
I am disappointed to read your review. Having reviewed your file it is clear your case was not a straight-forward divorce application. If you wish to discuss your comments further please call on 01789 330310. Andrew Woolley
If you want an overpriced solicitor with very poor skills choose this firm. You hire them and they give you an inexperienced person who finds it difficult to string a sentence together. Very disappointed and would never use them again.
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us on 01789 330310 Andrew Woolley
Awful service, wrong information passed on, I felt Abby had no idea about legal process and often got it wrong. This drew the court situation out months longer than it needed to and caused me considerable stress and expense. Avoid like the plague.
I am disappointed that you were not satisfied with the service you received from Woolley & Co. If you would like to discuss your comments further please do call us. Andrew Woolley
I won't forget the day I first met Kimberley to discuss my divorce. My head was all over the place, I was confused and really didn't know what to do. You put my mind at ease immediately and I left the meeting feeling 100% more confident and clear headed. If anyone ever thinks they want to try and save a bit of money and not use a family lawyer when things aren't straight forward then they're wrong. It helped me think straight and get on with the important things like keeping my job going, looking after my children, moving house and leaving the legal stuff to you. I felt like I was in good hands. My wife thought that she could dictate every aspect of our divorce and when she received the first corresponce from you it was like a shot across the bow. She knew I was in good hands and backed off. The divorce is now complete but the most important thing is that our children are really happy living between the two of us whilst we can move on with our lives. Thanks so much for all you've done.
Thank you, Martin, we are pleased that you are so satisfied with the service Kimberley provided you and that your children are happy. Regards, Woolley & Co, Solicitors
i used woolley &co for my divorce the best solicitors i was assisted by catherine edmonsdon her dedication and service was firsr class from start to finish she is the best in the industry i recommended catherine and wolley and co to anyone they were great thank you catherine for all your help all the best to all at woolley and co and thank you deffo use again
Thank you for your kind comments, David, we are pleased that you are so happy with the service that Catherine and the firm provided you. Regards, Woolley & Co, Solicitors
All along they were trying to get me to pay more than what I paid for a basic divorce. Finally, I paid some more for advice on how to handle the financial part, but then explained that I couldn't pay for it any longer. When I sent an email about where I was with everything pertaining to the divorce, and as a way to explain why it was on hold because my x was dithering on the financial settlement details...I was charged by Woolley & Co. again just because I spoke about the finances in the email. Added to that, my solicitor was quite rude at times, especially when I confronted her about the extra charges. She and Co. even took the time and effort to go through all the exchanges and "investigate" my claims of overcharging, only to tell me that they were right and I was wrong, and in fact they should have charged me more. Such poor customer service I have never seen from a law firm. My solicitor was also frequently very late in her reply's. Lastly, and this is the cream of the crop, my divorce was final in May 2020 but my solicitor just let me know in February 2021!
Rebecca, as you know your complaint has been through our full, independent complaints procedure. It’s therefore disappointing that you felt the need to write this review as none of your claims have been substantiated. Woolley & Co, Solicitors
Any break up however unusual is stressful, but this company have a calming and practical influence. Factual and pragmatic approach, realistic and honest. Andrew Robotham was my support with Woolley & Co and I cannot recommend him highly enough for guiding me to a realistic outcome especially during this pandemic. Thank you for your patience and common sense....
Thank you, Helen, we are pleased that you are so satisfied with the service Andrew provided you, and that you would recommend him. Regards, Woolley & Co, Solicitors
Woolley & Co Solicitors came highly recommended to me from a friend and I would now like to forward the same high recommendation to other potential clients. I soon became assured that I was in the best of hands. Mr Robotham’s advice was consistently clear and attentive to our needs, providing us with balanced sympathy and professionalism. We cannot praise him enough for his support through many painstaking Court Hearings. He was very patient and attentive throughout the whole process. We feel he was as hopeful as we were for a fair result, feeling our pain along the way. For this we cannot thank him enough, for all that he has continued to do for us. Staff in all departments, were prompt with return emails polite, patient and always helpful with any queries over the telephone. If you are daunted by the prospect of going to Court for the first time then choose Woolley & Co Solicitors, you will be sensitively and professionally looked after with the prospect of a satisfying result. We would use Mr Robotham at Woolley & Co, Solicitors again in the future, because of his exceptional client service.
Thank you for your kind comments, Annette. We are pleased that you are so satisfied with the service that Andrew provided you. We are always happy when clients would recommend us. Regards, Woolley & Co, Solicitors
I would like to thank your company but in particular Claudette Jaggard-Inglis for her help throughout my divorce. As soon as I spoke to Claudette she put me at ease and explained the process clearly and the costs involved. She was professional, friendly, extremely supportive and easy to approach for any advice, always quickly responding to emails to keep me informed. I was so grateful for her guidance and support and would highly recommend her services. Thank you Claudette
Thank you, Angela, we are pleased that you are so satisfied with the service Claudette provided you, and that you would recommend her to others. Regards, Woolley & Co, Solicitors
Good advice and costings always clear
Thank you for your kind words, Nicholas. Regards, Woolley & Co, Solicitors
Woolley & Co, Solicitors Ltd is rated 4.55 based on 119 reviews