Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,611 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,611 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect thank you 😊”

Helpful Report

Posted 7 months ago

“Ordered some free samples of laminate for a house I’m doing up. Arrived quickly and made of good quality, highly recommend this company”

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Posted 7 months ago

“Ordered a couple of samples which arrived quickly. The product seems to be very good quality but unfortunately not the colour I was looking for. Back to the drawing board!”

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Posted 7 months ago

“prompt delivery, came before the delivery date was really excited”

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Posted 7 months ago

“Awesome product with great service. We got 12mm boards for the price of 8mm elsewhere. Top class”

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Posted 8 months ago

“Great service and lovely product, four of the boxes were slightly damaged however they were replaced and sent out right away. Thankyou”

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Posted 8 months ago

“Delivered promptly. Even though it was only 6mm laminate, it went down very well and it looks great. 👍”

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Posted 8 months ago

“Excellent service but samples do not meet our requirements”

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Posted 8 months ago

“No issues”

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Posted 8 months ago

“Ordered samples. So easy and arrived efficiently”

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Posted 8 months ago

“Excellent service, lovely to be able to see samples in the comfort of my own home”

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Posted 8 months ago

“Easy to clean and comfortable to walk on”

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Posted 8 months ago

“Great service sample sent very quickly and very helpful.”

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Posted 8 months ago

“Easy to order and speedy delivery ,also the solid oak flooring i ordered is really easy to work with 👍”

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Posted 8 months ago

“Flooring is not laid yet but good service so far. Impressed by initial contact after order and information about delivery arrangements. Quality of delivered flooring is very good. Would recommend this supplier and the product.”

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Posted 8 months ago

“I am looking forward to dealing with you”

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Posted 8 months ago

“Ordered flooring and arrived on time. Good service.”

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Posted 8 months ago

“I am waiting for my kitchen to be fitted around your beautiful floor laid by Martyn who recommended it and has a different shade in his home . I therefore can’t as yet comment on ware yet ,but it looks good Thankyou !”

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Posted 8 months ago

“I had no idea what floor would be suitable for my conservatory so I called up and received great advice. They sent me links and help emails to enable me to choose the right product. From ordering right through to delivery, the whole process was efficient, friendly and informative. The flooring was delivered exactly when requested by a friendly courier that u loaded a pallet directly into my garage space. The flooring was exactly what we wanted and was really solid quality according to our carpenter. 10/10 - I will not hesitate to buy from you again.”

Factory Direct Flooring Ltd 5 star review on 14th August 2023

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Posted 8 months ago

“Very good service. Easy to collect item.”

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Posted 8 months ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,611 reviews