Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,611 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,611 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive in pricing. My order was very well packaged on the pallet with spacers between each pack. Not only that it arrived on time. Very pleased.”

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Posted 7 months ago

“Excellent”

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Posted 7 months ago

“Kompetentna profesjonalna firma”

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Posted 7 months ago

“Lovely and was with me in no time. Ordering for my dining room soon”

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Posted 7 months ago

“Very happy with my purchase. Reasonably priced and delivered as promised.”

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Posted 7 months ago

“Lovely quality and great value. Delivered on time”

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Posted 7 months ago

“Arrived quickly, well wrapped and is extremely good quality for a very reasonable price, it's looks great in my kitchen 😊”

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Posted 7 months ago

“Excellent service. Great price. Will shop again. Thank you.”

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Posted 7 months ago

“A comprehensive website with loads of choices to suit all budgets and needs. The laminate floor Is great quality and very good value for money. It was delivered with care on the date I requested and the communication with the company was very good. I'd recommend Factory Direct Flooring when shopping for flooring.”

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Posted 7 months ago

“Very happy with my purchased, cheaper price comparing to others. The laminate floor looks so good and make the room brighter and spacious. Easy to install and to clean. Definitely recommend it.”

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Posted 7 months ago

“Very happy with the order experience, friendly customer service and fast delivery.”

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Posted 7 months ago

“Easy ordering. We'll packaged and Great communication regarding delivery”

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Posted 7 months ago

“Super friendly and helpful . Great value.”

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Posted 7 months ago

“Fast response and delivery if my sample.”

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Posted 7 months ago

“Great price Great product Great service”

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Posted 7 months ago

“Good product, good service & communication.”

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Posted 7 months ago

“Great product and fantastic value delivery options worked well as well. Flooring went down quickly and without much drama, this was my first time laying my own floor but I found it hassle free”

Factory Direct Flooring Ltd 5 star review on 29th August 2023

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Posted 7 months ago

“Needed floor in a hurry. Customer service were great and got things organised and scheduled for dilvery within a matter of days. Floor is also good and price was competitive.”

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Posted 7 months ago

“Great service great product brill flooring looks amazing so easy to lay 👍👍👍”

Factory Direct Flooring Ltd 5 star review on 27th August 2023

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Posted 7 months ago

“Easy to order. Great prices. Delivery was very quick - much sooner than originally quoted (I think it was two, maybe three, days)! The vinyl flooring we ordered was the least inexpensive I could find anywhere, even including delivery, as we just needed it for the loft. Very pleased with the quality for the price, and the colour matched what was seen online pretty well. I would use this company again.”

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Posted 7 months ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,611 reviews