Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,611 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,611 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delighted with service. start to finish. delivery driver very helpful. many thanks.”

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Posted 1 year ago

“Very pro.pt”

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Posted 1 year ago

“I ordered some samples from FDFLtd & they came on time & were good quality.”

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Posted 1 year ago

“Sample delivered quickly”

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Posted 1 year ago

“We only ordered a sample tile, but delivery was prompt, so I would judge the service to be good.”

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Posted 1 year ago

“Good quality service, good quality vinyl floor covering”

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Posted 1 year ago

“The flooring is lovely. Very good quality. The only reason I give four stars instead of 5 is that we had difficulty getting the panels to stay in and they kept popping up and had to take a small piece of the locking system off to get it to fit flush. It looks lovely down though. Lovely grain and colour”

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Posted 1 year ago

“The response from sales was great... Very satisfied with product...”

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Posted 1 year ago

“Flooring looks fantastic and durable however had issues with delivery due to lack of communication between each of the courier's the product had exchanged with. Due to this communication issue the product was unfortunately late and multiple packs damaged, from miss handled and being left outside.”