Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,611 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,611 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to do business with good price quantity products and fast delivery and looks good”

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Posted 7 months ago

“Good price,good quality and customer service”

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Posted 7 months ago

“They did what they said they would do. Thanks. A1”

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Posted 7 months ago

“Excellent service delivered on specific date as requested. The flooring is excellent fit nicely.”

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Posted 7 months ago

“Got free samples the next day. Picked out what we wanted and vinyl cushion flooring was delivered really quickly. So we could fit it straight away looks great.”

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Posted 7 months ago

“good price and delivery”

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Posted 7 months ago

“Good product easy to lay and hard wearing.”

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Posted 7 months ago

“Excellent Service.”

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Posted 7 months ago

“Samples arrived quickly”

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Posted 7 months ago

“I only ordered samples but I’m very impressed with the products”

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Posted 7 months ago

“Was a little hard to slot together but other than that it’s lovely flooring”

Factory Direct Flooring Ltd 5 star review on 10th September 2023

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Posted 7 months ago

“Fabulous service, excellent value for money”

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Posted 7 months ago

“Great herringbone grey flooring looks great . One little gripe ( and it maybe my fault because I was looking on YouTube) the installation guide was not that good lmo. All videos on YT say find the centre of the room !! This doesn't. Apart from that brilliant.”

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Posted 7 months ago

“Great sample service however couldn't order as unable to find a fitter locally.”

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Posted 7 months ago

“Great service from point of oder to delivery on time. Good quality vinyl flooring. Easy to install & looks really good. Thank you.”

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Posted 7 months ago

“Good quality”

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Posted 7 months ago

“Only ordered a sample, but very impressed with the quality and quickness of service. Will be ordering for our main room very soon. I know we will get the same service then. Thanks”

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Posted 7 months ago

“Can't fault them for speed and quality.”

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Posted 7 months ago

“Very quick and efficient delivery”

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Posted 7 months ago

“Excellent customer services , extremely patient and helpful! Flooring is excellent quality price could not be beaten anywhere. Carefully packaged and delivered ontime, as promised. Couldn’t do better! Roslyn Smith”

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Posted 7 months ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,611 reviews