Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, Nuneaton
Rating: 4.63

4.6 Rating 9,611 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,611 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park
Nuneaton
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 20th February 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are moving and looking around at flooring for our new home. So far Factory Direct Flooring Ltd are ahead in the running for our custom, based on their prices, quality of product and promptness at providing samples.”

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Posted 6 months ago

“The floor arrived in good time and is great.”

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Posted 6 months ago

“Good product, good service! I 100% recommend”

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Posted 6 months ago

“We are very pleased with the flooring easy to lay and looks great will be using in the the rest of the house , tho not quiet finished in the photos .”

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Posted 6 months ago

“I've ordered quite a bit of carpet in the pass just had living room carpet lovely good quality would buy again from you.”

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Posted 6 months ago

“excellent panels for future floor upgrade”

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Posted 6 months ago

“i absolutely love my new flooring, delivery was perfect. no complaints at all”

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Posted 6 months ago

“Easy to use website, quick confirmation of delivery.”

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Posted 6 months ago

“Ordering the samples was straightforward and they arrived by first class post 2 days later. As is often the case when trying to buy online from companies who are not local, what appears to be what you want, does not necessarily meet requirements when you see the item in person, which is why this service sample service is invaluable.”

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Posted 6 months ago

“Lovely floor so fast with delivery and I had 12 percent off . Amazing bargain. And they converted in to feet and inch’s for me . And you could add rooms . Really easy to use I will be returning Thanks it’s a pleasure to do business with them”

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Posted 7 months ago

“Great quality flooring, fast delivery and good price.”

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Posted 7 months ago

“Great solid wood flooring that goes together with ease. Beautiful product when laid, would recommend to anyone.”

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Posted 7 months ago

“Excellent service and delivery good quality product”

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Posted 7 months ago

“Easy to lay. Delivered fairly quick”

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Posted 7 months ago

“Easy to order, delivery was exactly when promised. The quality of the floor covering is excellent. I will use Factory Direct Flooring Ltd again and definitely recommend them.”

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Posted 7 months ago

“Excellent from sample to delivery of order, would use again.”

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Posted 7 months ago

“Awsome quality fast delivery will be placing my order verry soon”

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Posted 7 months ago

“Ordering was easy and quick to do, the delivery was on time & well packaged. The roll of tile effect flooring was excellent & realistic my son laid the tiling for me and had no problems fitting it. Overall an excellent experience.”

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Posted 7 months ago

“The 2 samples I ordered were delivered quickly. Great service.”

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Posted 7 months ago

“Great product and fast delivery.”

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Posted 7 months ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,611 reviews