Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, College Business Park, Kearsley Road,, Ripon
Rating: 4.87

4.9 Rating 198 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
College Business Park, Kearsley Road,
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 30th November 2023

DIlyn Corbett

Additive-X Ltd 5 star review on 2nd October 2018

Dave Hoyles

Additive-X Ltd 5 star review on 21st March 2018

Dave Hoyles

Anonymous

Anonymous // 01/01/2019

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“New to 3D printing (just got Bambu X1 combo) and struggled with supplies. Additive-X had the stuff in stock, order process worked and all arrived on time and in good order. Can’t ask for more than that. Paul”

Helpful Report

Posted 3 months ago

Thank you for leaving a review. We are so happy we had the stuff in stock for you, happy printing!

Posted 3 months ago

“I've had a few orders now from Additive X of Bambu Labs PLA filament, a great product with great service”

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Posted 3 months ago

Thank you for leaving a review! We are so glad you are happy with our service and the products!

Posted 3 months ago

“Brilliant service, fantastic prices and stock. Not quite sure how, but they seem to have better stock of Bambu filament than Bambu themselves!”

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Posted 3 months ago

Thank you for taking the time to leave a review! We are so happy with your feedback and glad we had the right stock for you.

Posted 3 months ago

“Order placed at 15:34, arrived less than 24hrs later. Fantastic service!”

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Posted 4 months ago

We are so glad your order arrived quickly and you like our service! Thank you for taking the time to leave a review, happy printing!

Posted 4 months ago

“Great product, quick delivery and most importantly easy to order on the website.”

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Posted 4 months ago

We are pleased that you are happy with your product and glad you had an easy experience with our website! Also thank you for taking the time to leave a review.

Posted 4 months ago

“Excellent proactive customer service. Items delivered promptly and exactly as described. Would definitely use again and happy to recommend!”

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Posted 4 months ago

Thank you for taking the time to leave a review! We are so happy that you would come back and recommend us we really appreciate it!

Posted 4 months ago

“Had an issue with the order, but the team resolved it super quick and got a replacement sent out to me. Very happy with service.”

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Posted 4 months ago

We are sorry to hear you had an issue with your order. But we are glad the issue was able to be resolved quickly for you.

Posted 4 months ago

“I cannot express how happy I am with my new Bambulabs P1S, but the real hero is Additive X customer experience. The staff are helpful above and beyond and always happy to assist. Buying the printer was alot easier knowing that I have full support for the future of the printer. Special thanks to Rachel”

Helpful Report

Posted 4 months ago

Thank you so much for your lovely words! We are so happy that you were happy with our service. It makes our day knowing your buying journey was made easier by us!

Posted 4 months ago

“Amazing service. Cant recommend them higky enough. Professional and helpful. The technical depth are 2nd to none”

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Posted 4 months ago

Thank you so much for your lovely review! We are so glad you are happy with our technical support, we are also so pleased you recommend us!

Posted 4 months ago

“Absolutely fantastic service provided by Additive X. I ordered a Bambu Lab X1 Carbon on Friday and it was delivered problem-free by the courier the very next day early in the day and in perfect condition. The Additive X website is really clear and concise with everything nicely explained with a number of payment options once you have made your choice. Overall I can say that their service is defintely 5 star and I will be using them again and won't hesitate to recommend them to any of my friends and family looking for items that can be provided by this company!”

Helpful Report

Posted 5 months ago

Thank you so much for your lovely words and thank you for taking the time to leave us a review! We are so happy you liked our service. Also we are very grateful you will recommend us!

Posted 5 months ago

“Additive X provides an excellent service. Orders are delivered on the next day every time!”

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Posted 5 months ago

Thank you for leaving a review! We are so happy you like our service!

Posted 5 months ago

“I purchased a product bambu ps1 from additive-x through the sales team a lady called Elaine, who was very knowledgeable and understood my requirements and kept me upto date on the order from purchase to delivery ,very much was enjoying the product when I had a little issue with extruder , contacted support team and really nice guy called Craig, who has been amazing with dealing with my challenges always kept me upto date with repairs and helped me locate the problem with clear and precise information which made all the difference , very calm and reassuring through the whole process , high can highly recommend this company and will be purchasing again from additive-x Kind regards Barry webb”

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Posted 5 months ago

Thank you for leaving a review! Thank you so much for your nice words, Elaine and Craig are very grateful.

Posted 5 months ago

“Used them twice now. 10/10 for service.”

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Posted 5 months ago

Thank you for leaving a review! We are so happy you liked our service. Also thank you for returning to us!

Posted 5 months ago

“Prompt response and delivery. Always great service from Elaine and Rachael”

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Posted 5 months ago

Thank you for leaving a review! We really appreciate it, Rachael and Elaine are grateful too!

Posted 5 months ago

“Not great really. Had to chase order.”

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Posted 6 months ago

We are sorry to hear this, the part you ordered is not something we stock and have to order from the manufacturer. We do appreciate that it did take over a week to get to you though. Once again our apologies for the delay in your order.

Posted 5 months ago

“Friendly, efficient, on-time delivery, supportive and knowledgeable. What more can I say?”

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Posted 6 months ago

Thank you for leaving a review! We really appreciate your nice words!

Posted 6 months ago

“Super fast service, prompt responses to all my questions and the items I ordered arrived when they said they would. Couldn't be happier with Additive-X and will definitely keep them in mind if I need more kit!”

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Posted 6 months ago

Thank you for taking the time to leave a review! We are so pleased that you were happy with our service and thrilled you will keep us in mind.

Posted 6 months ago

“Superb from start to finish. Rachael responded promptly to my first and all subsequent emails. They offered a good price, the printer was easy to order and had free delivery. The printer was well packaged and setup and working in minutes. Couldn’t recommended highly enough.”

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Posted 6 months ago

Thank you for taking the time to leave a review! Thank you for your kind words, we are glad you are happy with your printer.

Posted 6 months ago

“I did write a long review last week. But I mentioned my delivery was delayed by 24 hours - absolutely NOT Additive-X's fault - and it seems to have vanished into the ether as a result! I dealt with Kerry M at Additive-X. She was ultra-helpful. She maintained communication whilst she tried to get to the bottom of what had happened with the courier. To show my confidence in the company, I asked for my refund of the additional delivery premium to be used as a credit against future consumable purchases. Kerry was happy to do this. As to the printer, I'm extremely happy with my Bambu Lab X1C. Like any printer, it has its good and bad points, and I'm slowly learning to adapt my techniques to make best use of the product. So, despite the initial hiccup, I'm more than happy to sing the praises of Additive-X!”

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Posted 6 months ago

Thank you for taking the time to leave another review! We are very sorry about your delivery but glad we were able to help and get it sorted. I will pass your kind words on to Kerry.

Posted 6 months ago

“Good price, and free delivery. Had a phone call after ordering, explaining a short delay due to stock... no biggie as there was a 5-6 week wait for a prusa, and this P1S is better anyway. Now it's here, I can't believe how good it really is.”

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Posted 6 months ago

Thank you for leaving a review! We are so pleased you like your P1S they are very good machines. Happy printing with your P1S!

Posted 6 months ago

Additive-X Ltd is rated 4.9 based on 198 reviews