Executive Pens Direct Reviews

4.9 Rating 3,153 Reviews
98 %
of reviewers recommend Executive Pens Direct
4.9
Based on 3,153 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Executive Pens Direct Reviews

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 15th December 2023
Craig B
Executive Pens Direct 5 star review on 15th December 2023
Craig B
Executive Pens Direct 5 star review on 15th December 2023
Craig B
Executive Pens Direct 5 star review on 4th October 2023
Tom B
Executive Pens Direct 5 star review on 29th August 2023
Kathleen S
Executive Pens Direct 5 star review on 7th August 2023
Mary H
Executive Pens Direct 5 star review on 20th June 2023
Victor B
35
Anonymous
Anonymous  // 01/01/2019
5
Craig B
My order came very quickly and I'm really happy with the engraving I asked for, my girlfriend will be very happy when she opens these lovely Parker pens at Christmas
Executive Pens Direct 5 star review on 15th December 2023 Executive Pens Direct 5 star review on 15th December 2023 Executive Pens Direct 5 star review on 15th December 2023
Helpful Report
Posted 4 months ago
Hi Craig, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker IM Dark Espresso Chrome Trim Ballpoint & Rollerball Pen Set, refills and our service. Kind Regards, Louisa Marketing @ Executive Pens Direct
Posted 4 months ago
5
Tom B
I'm an author who enjoys the practice of handwriting as well as creative writing, so the tools of my trade must be efficient and pleasant to use. As an ex-stationery retail manager of many years, I'm selective about my personal supplies. Having tried and been impressed by Executive Pens Direct, I have no intention of using anyone else. The product range, pricing and efficient service are second to none. I highly recommend them.
Executive Pens Direct 5 star review on 4th October 2023
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Posted 6 months ago
Hi Tom, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your purchases and our service. We appreciate your very kind feedback and look forward to hearing from you again in the future. Kind Regards, Louisa Marketing @ Executive Pens Direct
Posted 6 months ago
5
Kathleen S
Top service all round!!! ⭐️⭐️⭐️⭐️⭐️
Executive Pens Direct 5 star review on 29th August 2023
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Posted 7 months ago
Hi Kathleen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Teddy Bear Legami Erasable Gel Pens and our service. Louisa Marketing @ Executive Pens Direct
Posted 7 months ago
5
Felicity C
Not only did Executive pens have the very coloured pencils I have been looking for - Koh i noor magic pencils- but they were a good price and they came very quickly. I like the idea of winning something so I also uploaded an image onto instagram and got a friendly message back.
Executive Pens Direct 5 star review on 13th December 2022 Executive Pens Direct 5 star review on 13th December 2022
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Posted 1 year ago
Good afternoon Felicity, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Koh i noor pencils. Kind regards, Louisa Marketing @ Executive Pens Direct
Posted 1 year ago
5
Verified Buyer
We placed a large order of engraved parker pens. Great customer service throughout the order process, including being happy to amend the order when needed. Order arrived ahead of time and the finish of the engraving was of high quality.
Executive Pens Direct 5 star review on 20th September 2022
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Posted 1 year ago
Good morning, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Rollerball Pens. Kind regards, Michelle Marketing @ Executive Pens Direct
Posted 1 year ago
5
Steven D
The pens i brought was great value for the money and there look great.
Executive Pens Direct 5 star review on 18th July 2022
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Posted 1 year ago
Good morning Steven, Thank you very much for your order with us & for your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker Jotter Ballpoint Pen and Pencil Set. Kind regards, Michelle Marketing @ Executive Pens Direct
Posted 1 year ago
5
Yuliia R
There was a gift for my lovely husband. He was so happy and pleased to receive this kind of surprise.
Executive Pens Direct 5 star review on 20th June 2022
Helpful Report
Posted 1 year ago
Good morning Yuliia, Thank you very much for your order & your 5 star review! Also, thank you for including a photo in your review - we love to see our customers' photos of their orders. We are glad to hear that you are happy with your Parker IM Black Fountain Pen. What a lovely gift for your husband - it is great to hear that he is also happy with his personalised pen. We love your photo - would you be okay with giving us permission to use it for marketing purposes? (eg on our social media accounts) Kind regards, Michelle Marketing @ Executive Pens Direct
Posted 1 year ago
4
Simon H
Nice company to do business with - nice products, good prices and excellent customer service, both during and after sales.
Executive Pens Direct 4 star review on 22nd November 2021
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Posted 2 years ago
Good morning Simon, Thank you so much for your positive review! We are so glad that you are happy with our products and with our customer service. We are always aiming for a 5-star review, so is there anything we could have improved upon in order to earn that 5th star? Please do let us know! Kind regards, Michelle - EPD
Posted 2 years ago
5
Janine T
Delighted with the pen as is my son who it was for from his grandparents for starting Queen's University. Great, straightforward website and fast delivery. Would highly recommend 👌
Executive Pens Direct 5 star review on 24th September 2021 Executive Pens Direct 5 star review on 24th September 2021
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Posted 2 years ago
5
Ashley G
My partner bought the engraved Parker pen for me as a present after receiving a promotion at work... It's really well engraved and was such a lovely idea
Executive Pens Direct 5 star review on 14th September 2021
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Posted 2 years ago
5
Verified Buyer
Fast delivery, good engraving and nice gift wrap. Very good service
Executive Pens Direct 5 star review on 4th June 2021
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Posted 2 years ago
Hello, Thank you for your lovely review and order, great picture too! I'm so glad to hear that you were happy with the service provided by our team and various departments - I'll be sure to pass your review onto them all! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily
Posted 2 years ago
5
Verified Buyer
I bought 2 engraved Parker pens as special first birthday gifts as the little ones get so many toys, I thought it would be something sentimental for when they are older. They are top quality and the engraving is so nice. Would highly recommend.
Executive Pens Direct 5 star review on 31st May 2021
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Posted 2 years ago
Hello, Thank you for your great review and order. I'm glad to hear that you managed to find a gift with our company, and what a lovely and unique gift it is. This is definitely something to cherish for many years to come. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily
Posted 2 years ago
5
Tom B
In the past, I've been compelled to check out jewellery stores rather than stationers in search of refills for my Fisher Space Pen. This was made more frustrating because I worked for a stationery company. When I recently went online (due to Covid lockdown), I found numerous suppliers but I'm delighted that I opted for Executive Pens Direct. The information, description, and pricing on their website were superior to many of their competitors. Having received my refill within four working days I can add 'service' to the other positive aspects. I will be ordering from the company again soon and may treat myself to another Fisher Space pen. Executive Pens Direct is highly recommended by me.
Executive Pens Direct 5 star review on 3rd May 2021
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Posted 2 years ago
Hello Tom, Thank you for your great review and order. We are so glad to hear that you are happy with our site and found it easy to use and that your order arrived so promptly. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily
Posted 2 years ago
5
Robert M
Very good customer service on the phone and online excellent viewing website pages and good delivery returns is also very good with up to date emails concerning the order item
Executive Pens Direct 5 star review on 12th April 2021
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Posted 3 years ago
5
David B
A very good selection of pens at a reasonable price. Prompt delivery. Really pleased.
Executive Pens Direct 5 star review on 9th April 2021
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Posted 3 years ago
5
Samantha C
Great pen! Looks beautiful and is great to write with. The ink flows wonderfully. I was a little worried (about the pen not the company) after reading some of the reviews but I must say it’s the best pen I’ve ever bought! Customer service was first class. Quick delivery too!
Executive Pens Direct 5 star review on 13th January 2021
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Posted 3 years ago
Hello Samantha, Thank you for your great review and order, as a small business we really appreciate both of these things. We are glad to hear you are enjoying your pen, Parker is one of the most trusted and loved brands around so it's good to see you agree. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily
Posted 3 years ago
5
Letitia J
Ordered two Parker pens with engraving on. Both arrived promptly (even when ordering a week before Christmas), both in their boxes, with care / warrantee instructions. Engraving looks quite dark so is almost subtle. Good prices. Only downside is that they come with blue ink in, and you can’t choose and I would think most people want black :)
Executive Pens Direct 5 star review on 3rd January 2021
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Posted 3 years ago
Hi Letita, Thank you for your great review and order. Your picture is brilliant, we love the coloured Parker Jotter Originals! We are glad to hear that it arrived so promptly and you are happy with them. In regards to the blue ink, unfortunately this is the only option given by Parker for the standard Jotter range, if someone does request black ink however we are more than happy to change this for them. You can also purchase the black refills in different nib sizes on our site. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily
Posted 3 years ago
5
Susan S
The engraving on the pens was lovely , super pleased very quick to arrive , Super store .x
Executive Pens Direct 5 star review on 3rd December 2020
Helpful Report
Posted 3 years ago
Hi Susan, Thank you for your order and review, we really appreciate this now more than ever as a small business through these strange times. And a huge thank you for that wonderful photo, the pens looks great - good choice! If we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily
Posted 3 years ago
5
Sandile S
The pictures online do not do the pen justice. It is a gorgeous matte pastel green. It is just exquisite. Due to the C-19 lockdown regulations, it too quite a while for me to receive the pen. When it finally came, I am touched by the care taken to package it, the sweet treat included. Thank you, Emily for the TLC shown. The pen came with extra refill something that does not often happen. Great service.
Executive Pens Direct 5 star review on 18th September 2020
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Posted 3 years ago
Hello Sandie, Wow! That did take a while to arrive, thank you for being so patient! We have seen some delays in postage especially with overseas journeys! I will pass your feedback onto our packing department who will be glad to hear it has finally showed up! We love the pastel range by Waterman - the perfect pen for summer! We hope it is as enjoyable to write with as it is to look at! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily
Posted 3 years ago
5
Yaameen F
I ordered a Parker pen engraved with my name on it and the finish product was excellent. They delivered my pen within 2 days, and the engraving was done perfectly. Love the product!
Executive Pens Direct 5 star review on 31st August 2020
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Posted 3 years ago
Hello Yaameen, Thank you for your order and review! What a brilliant photo - great choice of pen! We are glad to hear it arrived so promptly. I will pass on your feedback to our engraving team who will be very happy to hear you like it. If we can ever be of any assistance again in the future please don't hesitate to get in touch. Kind Regards, Emily
Posted 3 years ago
5
Alison H
I ordered 3 pens for my business and the colour is spot on to my branding. The silver engraving on the side is also brilliant. Highly recommend this service and enjoying using my new pens.
Executive Pens Direct 5 star review on 21st August 2020
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Posted 3 years ago
Hello Alison, Thank you for your great review and photos! The colour matches your branding perfect! We are glad you are happy with them! If we can ever be of any assistance again in the future please don't hesitate to contact our team! Kind Regards, Emily
Posted 3 years ago
5
Linda P
Fantastic pen bought it as part of my great granddaughters Christening present.
Executive Pens Direct 5 star review on 20th May 2019
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Posted 4 years ago
Hi Linda Many thanks for your great review. It is fantastic to hear it was well received. Love the photo you sent of it aswell. If you need anything else just let me know. Kind regards Abby
Posted 4 years ago
5
Frances M
The pen I purchased is beautiful and the engraving is excellent, makes the pen look more expensive as well as personalising it. Delivery was prompt and ordering very easy.
Executive Pens Direct 5 star review on 6th November 2016
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Posted 7 years ago
Executive Pens Direct is rated 4.9 based on 3,153 reviews