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Executive Lounges Reviews

3.9 Rating 28,082 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

3.9

Based on 28,082 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 5 star review on 9th April 2024

Executive Lounges 5 star review on 9th April 2024

Executive Lounges 5 star review on 9th April 2024

Executive Lounges 5 star review on 10th December 2021

Executive Lounges 5 star review on 10th December 2021

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

217

Anonymous

Anonymous // 01/01/2019

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Executive Lounges 5 star review on 9th April 2024

Executive Lounges 5 star review on 9th April 2024

Executive Lounges 5 star review on 9th April 2024

Posted 1 week ago

“Absolute waste of money. Told to leave at 8.30 when actually open till pm. We were only in there for 30 minutes before the staff told us it was closing .Frozen cream with the scone, no food left”

Posted 7 months ago

“Booked the lounge in Calgary, Canada. The lounge was fairly crowded. The food was AWFUL! I don't expect five star food but this was beyond bad. Also the ladies at the desk where you checked in never cracked a smile and looked as though they didn't enjoy their job. The airport in Calgary is quite nice and the folks at Air Canada told us we could go sit down in the Marriott lounge which was was nicer and had we known that would have just camped out there and skipped Executive Lounge. In Calgary the lounge is not worth the price.”

Posted 7 months ago

“Quiet and comfortable. Basic food and drink availability. Staff friendly and helpful but sometimes had to wait a while for drinks.”

(Newcastle Airport Lounge) - Posted 2 years ago

“Comfortable, quiet, decent food no hassle, very clean”

(Newcastle Airport Lounge) - Posted 2 years ago

“The lounge that was booked was not where it said it was, it was in another terminal 35 minutes from departures. The attitude of the staff was nothing short of rude, I paid for the business lounge and by a bit of luck managed to get in the normal lounge. No thanks to Executive lounges, and NOT what I paid for. There was 2 down sides to our break, one was the awful flight on Emirates, which was a total surprise. The second was the lounges at both Heathrow and Dubai. Tried to call Executi e lounges but you were closed, so no help there.”

(Dubai Airport Lounge) - Posted 2 years ago

“It was crowded and had difficulty social distancing. No control when at the buffet with crowds close together. Buffet is acceptable . Lack of space to relax.”

(London Gatwick Airport North Terminal No1 Lounge) - Posted 2 years ago

“This was a gift for my daughter who wanted to have as much space as possible at this time. She was quite surprised to be shown to a table to sit with someone else so she politely declined. Also very surprised bottled water was not available. Quite limited for vegan options too. However, it was OK overall but missing a couple of basics.”

(London Heathrow Terminal 5) - Posted 2 years ago

“A lovely comfortable lounge with very friendly and helpful staff and the manager booking you in was charming”

(Bristol Airport Lounge) - Posted 2 years ago

“I brought this experience for my son he hasn’t been abroad for two years since the beginning of the pandemic , so for his Birthday I treated him to the Airport lounge before going on Holiday . It was his first experience and was amazed at the variety of breakfast and drinks .Thank you”

(Luton Aspire Airport Lounge) - Posted 2 years ago

“The service was terrible. There were no comfortable seats to relax on, the facilities were not sufficient enough. Definitely will not be using this lounge again.”

(Lounge @ B Cadiz) - Posted 2 years ago

“In the current climate it is certainly value for money with your own space to enjoy a drink and meal”

(London Heathrow Terminal 5) - Posted 2 years ago

“The service was great - the staff were lovely. But I was a bit disappointed in the food. I would have liked to see more fresh vegetables and salad, and there were not enough vegetarian options.”

(Lounge @ B Cadiz) - Posted 2 years ago

“Was a good start to the holidays. Sparkling wine and snow amid breakfast 🥐”

(London Heathrow Terminal 5) - Posted 2 years ago

“Very limited choice of food no bread rolls for soup , soup not very hot no jam for scones”

(London Heathrow Terminal 5) - Posted 2 years ago

“The lounge was very nice and comfortable but I wasn’t impressed with the food scrambled eggs bacon and cold beans and very tiny muffins plus drinks I thought £32 was rather expensive I would have faired better in one of the restaurants have got change”

(London Gatwick Airport North Terminal No1 Lounge) - Posted 2 years ago

“The lounge was very small with tables close together. Very few hot food options, once ordered arrived within 5 minutes so barely fresh. My husbands scrambled eggs on sourdough bread, was gross, eggs looked more like cous cous, and the bread was the cheapest wholemeal bread like you get in a supermarket not and certainly not sourdough. I ordered a sausage bap, which again tasted like it was made with the cheapest bread and sausages. Available snacks were poor quality. Did not feel like we got our moneys worth with this visit, and would not use this lounge again.”

(London Heathrow Terminal 5) - Posted 2 years ago

“The choice of cold food was very disappointing and very limited: Crisps, crackers and cheese and some dry salad. Oh and scones and clotted cream - how bizarre! Won't be visiting again.”

(London Heathrow Terminal 5) - Posted 2 years ago

“It was the early hours so we was not at our best but the lounge was pretty faultless,people were very helpful and present.it would have been an easy 5 but food selection was limited, would definitely book again.😁”

(Lounge @ B Cadiz) - Posted 2 years ago

“After looking at the menu online before flying we decided to make a reservation at the Aspire thinking it was good value for money and a relaxing start to the holiday. Once we were seated we were told to scan the QR code. We then called the assistant over and explained that only four choices had come up on the phone. We were told that although the full menu is online, not all dishes are available each day. There were two soups available and two mains. I am vegan and after asking if one of the mains was vegan was assured it was. The portions were extremely small and we had to order two to satisfy our hunger. We do not think it was value for money and the only good thing about it was we were not near too many people in this time of covid. If we fly from terminal 5 again we will not waste our money at the Aspire and will have a meal in one of the outlets in the airport.”

(London Heathrow Terminal 5) - Posted 2 years ago

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Executive Lounges is rated 3.9 based on 28,082 reviews