The Edinburgh Woollen Mill Reviews

3.33 Rating 9 Reviews
56% of reviewers recommend The Edinburgh Woollen Mill
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"We shopped at the Llandudno store and was served by Sue who was very helpful and polite. Her customer service was excellent. thank you"
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Posted 4 months ago
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"All staff were so helpful in our purchase . Also when we had to return an item no problem at all ."
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Posted 1 year ago
"Great service great variety to choose from"
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Posted 1 year ago
"Excellent quality,at reasonable prices,simple to use and a fast delivery.Would highly recommend to family and friends."
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Posted 1 year ago
"They helped me find some items that had been seen online by a friend. I only had the reference numbers, they managed to find them for me."
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Posted 1 year ago
"I felt like I was waiting ages for my delivery, however after my order being stuck on processing for 10days I rang customer services. They apologised and informed me there was a glitch in there system, which they rectified meaning I received my parcel the next day. Very helpful. Would use again."
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Posted 11 months ago
"I simply wanted to order a gift voucher. For this I was charged £3.50 postage, as click and collect was not convenient. This is not the way to attract customers."
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Posted 2 months ago
Hello, As our Gift Cards are physical items and carry value on them. We do ship these by our courier. You can purchase a gift card in any of our stores or have one sent via Click & Collect to a store as well as direct to your home (home delivery will have a charge as you have stated)
Posted 2 months ago
"The 2 wool sweaters I purchased for my husband have pilled very badly across the front and sleeves after only two wears. Look ok at first but very poor quality and a waste of money. Go to Marks and Spencers instead !"
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Posted 1 month ago
"Went in the Christchurch store, customer service disgusting . Won’t go again"
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Posted 3 months ago
The Edinburgh Woollen Mill is rated 3.33 based on 9 reviews

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