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EVOGO Reviews

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

4.7

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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EVOGO 5 star review on 16th August 2022

EVOGO 5 star review on 29th June 2021

EVOGO 5 star review on 18th June 2021

EVOGO 5 star review on 17th May 2021

EVOGO 5 star review on 5th November 2020

EVOGO 5 star review on 24th February 2020

EVOGO 5 star review on 6th September 2019

31

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changing the car was quick and straight forward. Overall a very good experience.”

Posted 6 years ago

Hi Patrick, that's great to hear! Thanks for the review, we are happy we could provide you with good customer service and we hope you are enjoying your new car. Thanks, EVOGO

Posted 6 years ago

“Really good changeover, no surprises”

Posted 6 years ago

Hi Deborah, thanks for leaving us a review! Glad you had a positive experience at changeover, hope you're loving the new car! Thanks, EVOGO

Posted 6 years ago

“Pre Sales isn't the greatest... takes a while to come back to you via email, answers are not always the most helpful - some customer service improvements to be made. Upon collection or drop offs of vehicles the staff couldn't be nicer. Really quick and straight forward and happy to help! Fab service!”

Posted 6 years ago

Hi, thanks for taking the time to leave us a review! Great to hear you had a great experience with us at handover. We also appreciate the feedback regarding communication pre-sale, we strive for excellent customer service and have clearly let you down on this occasion. Your comments have been passed on to the relevant teams to drive improvements, and we hope that you are enjoying your current car! Thanks, EVOGO

Posted 6 years ago

“This was my first experience of using Evogo and everything was straight forward. However driving homea tyre pressure warning light came on the car which I wasn’t expecting. I checked the pressure the following day when the tyres were cold and had to make an adjustment and then reset the settings. Perhaps this should have been checked before the car was collected.”

Posted 6 years ago

Hi Elizabeth, thanks for leaving us a review. We're glad you found the process simple and hope you are enjoying your new vehicle! We also appreciate your comments regarding issues with the tyre pressure. Unfortunately warning light illuminations are something that can't be avoided on-site, we are glad you were able to resolve these quickly. Please get in touch if there is anything else we can do for you. Thanks, EVOGO

Posted 6 years ago

“I have been using evogo for 3 years now. They always have the best deals and great cars. The customer service when exchanging cars is always friendly and helpful. I will continue to use evogo as long as I need a car for work. Private leasing is a lot cheaper than company cars, and I get to drive a car i love. Thanks John G and Dominic”

Posted 6 years ago

Hi Simon, thanks for leaving us a review, great to hear you have been using us for a long time and will continue to do so! Appreciate the kind words and we are glad you are enjoying our approach :) Thanks, EVOGO

Posted 6 years ago

“This is my first lease vehicle and was a little nervous about evogo as it is different to most lease companies. However, what they say on their web site is exactly what you get. The process to order a vehicle and collect was simple, quick, with staff being very helpful. Prior to ordering I found it difficult to talk to the person I was dealing with or get return calls, mainly because they are busy. Don't let this put you off as it nearly did with me. I am really please with the vehicle and evogo in general.”

Posted 6 years ago

Hi Michael, thanks for leaving us a review! We're so glad you've had a positive experience with us and that you love our approach to car leasing! Also appreciate the comments regarding problems with getting in contact, these will be passed to the relevant teams to help drive improvements. Thanks, EVOGO

Posted 6 years ago

“Picked up my third car from Evogo. Service good but the car I picked up was dirtier than the car I took in.”

Posted 6 years ago

Hi, thanks for taking the time to leave us a review. We're glad you had a positive experience with our service. We also appreciate the feedback regarding the cleanliness of the vehicles, we apologise for any issues regarding cleanliness and your comments have been passed to the relevant teams to drive improvements. Thanks, EVOGO

Posted 6 years ago

“The service I have received from John Gialucca & Sadé from Luton was brilliant & they were patient with me considering I’m picky. I’m currently not happy with the drive of the vehicle as I have owned Mercedes before & drive is not what I expected.”

Posted 6 years ago

Hi Craig, thanks for leaving us a review, we are glad you had such a positive experience with us! Sorry to hear that you aren't happy with the drive of the vehicle - if there are any specific mechanical issues or any particular problems, please drop John G a message and we can see what we can do to help. Thanks, EVOGO

Posted 6 years ago

“The exchange went smoothly but prior to swapping cars there was a deal of confusion as to whether the car would be exchanged now or in 6 months”

Posted 6 years ago

Hi Dave, thanks for leaving us a review! We're glad you had a positive experience at exchange, and appreciate the feedback regarding the communication prior to exchange. Your comments will be fed back to the team to drive improvements. Thanks, EVOGO

Posted 6 years ago

“The hire of the vehicle was quite seamless. When very well.”

Posted 6 years ago

Hi Richard, that's great to hear! Thanks for leaving us a review :) Thanks, EVOGO

Posted 6 years ago

“Very easy to deal with, and a decent selection of cars.”

Posted 6 years ago

Hi Edward, glad to hear it! Thanks for the review :) Thanks, EVOGO

Posted 6 years ago

“Been a customer 2 years now. Would highly recommend to anyone.”

Posted 6 years ago

Hi George, thanks for leaving us a review, we are happy to hear you've had a great experience with us over the past 2 years! Thanks for the recommendations, and hope you are loving the new wheels! Thanks, EVOGO

Posted 6 years ago

“Good deal. Friendly staff. Could maybe get back to me a little quicker....”

Posted 6 years ago

Hi Stephanie, thanks so much for leaving us a review, we are glad you've had a positive experience with us! We also appreciate the comments regarding our communication speed, we're always looking to drive improvements so will take these on board! Thanks, EVOGO

Posted 6 years ago

“Good advice. Couple of issues ironed out with minimal fuss.”

Posted 6 years ago

HI Mark, that's great to hear! Thanks for leaving a review :) Thanks, EVOGO

Posted 6 years ago

“On my second car from Evogo and still very happy! It's a very easy and flexible alternative to car ownership. Communication could be slightly better as there was a bit of a rush to swap the car at the end of the agreement meaning we couldn't get our first choice of car. Delivery/collection options could be better too but I'm sure this will improve with time. In summary, very happy overall and would highly recommend.”

Posted 6 years ago

Hi Geraint, thanks for taking the time to leave us a review. We're really glad you've had a positive experience with us so far! We also appreciate the comments surrounding communication and delivery, we strive for excellent customer service so will definitely take these on board to drive improvements. Thanks, EVOGO

Posted 6 years ago

“Easy and quick to do friendly staff.”

Posted 6 years ago

Hi, thanks so much for taking the time to leave us a review, we are glad you've found our process easy and a positive experience! Thanks, EVOGO

Posted 6 years ago

“The changeover of the vehicles was quite a smooth operation and lasted about an hour.”

Posted 6 years ago

Thanks for leaving a review Russell, we are glad you had a good experience with the handover! Thanks, EVOGO

Posted 6 years ago

“Hi, it took a while to get here. On arrival at the premises, Russell was great. If the backroom staff could match that in relation to callbacks and email reply's it would a full 5 stars.”

Posted 6 years ago

Hi, thanks so much for leaving us a review, we are glad you've had a positive experience with us. We also appreciate the feedback regarding communication, this will be fed back to the team to help drive improvements. Thanks, EVOGO

Posted 6 years ago

“Russell, was very professional and friendly at the same time on the handover, this is the first time we have dealt with Evogo, As a customer who's used to buying cars, The Evogo concept took me a while to understand. you cant pick and choose, and ask questions as you would do when buying, Its what they have in stock, take it or leave it approach. BUT when you get your head around the concept of yes, its a new car at a great deal. Then it's a brilliant way to drive a new motor.”

Posted 6 years ago

Hi Stephen, it's great to hear you've got on board with our approach and have had a great first experience with us! We are a unique business so the concept is quite different compared to dealerships! We hope that you love your current car 😀 Thanks, EVOGO

Posted 6 years ago

“Very good service. Always willing to help and sort something out. Only downfall would be getting a call back.”

Posted 6 years ago

Hi, thanks for leaving us a review, we're pleased you've had a positive experience with us. We also appreciate the feedback you've given us concerning our communication, this will be passed on to the relevant teams to drive improvements. Thanks, EVOGO

Posted 6 years ago

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EVOGO is rated 4.7 based on 1,417 reviews